Director, Commercial, Services Business Line

Normet; Espoo; On-site; EUR 80,000 - 110,000; Full time

Benefits offered by this job

Well-being benefits including ePassi for lunch

Support for degree-oriented studies

Active leisure committee organizing events

Job summary

Normet, a leading global technology company in Espoo, is seeking a Director for the Commercial Services business line. This crucial role involves building and leading scalable sales processes, developing value-based pricing, and enhancing quotation practices to ensure market success.

The ideal candidate will possess extensive experience in commercial leadership and a proven ability to drive sales effectiveness. The position offers wellness benefits, support for studies, and the chance to enhance the global company's commercial capabilities.

Qualifications

• Strong experience in commercial leadership within industrial or service-driven environments.
• Proven track record of improving sales effectiveness and margins.
• Expertise in developing commercial processes and tools.

Responsibilities

• Build commercial excellence by developing capabilities in pricing and sales support.
• Define and implement structured, end-to-end sales processes.
• Establish value-based pricing and standardize quotation practices.
• Identify market potential and drive proactive sales initiatives.
• Align marketing and sales through clear value propositions.

Skills

Commercial leadership

Sales effectiveness improvement

Collaboration skills

Education

Degree in a relevant field

Job description

We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.

We are looking for a

Director, Commercial, Services business line

to build and lead a best-in‑class commercial capability for our Services Business Line. In this role, you will strengthen how we sell by developing scalable sales processes, value‑based pricing, and high‑quality quotation and contract practices—ensuring we win in the market while driving sustainable margin growth.

You will play a central role in connecting Sales, Portfolio, Marketing, and Digital teams to create a seamless, value‑driven commercial approach and accelerate growth across our global services business. The location of the role is in Espoo, Finland.

Main responsibilities and tasks:

• Build commercial excellence: Develop capabilities in pricing, contract management, analytics, quotation and sales support
• Drive sales effectiveness: Define and implement structured, end‑to‑end sales processes and governance
• Lead pricing & quoting: Establish value‑based pricing, standardize quotation practices, and improve win rates and margins
• Enable sales growth: Identify market potential, analyze market sentiment, support Sales Areas, and drive proactive sales initiatives
• Develop business models: Co‑create new service offerings and commercial models with customers and portfolio teams
• Strengthen sales enablement: Align marketing and sales through clear value propositions, tools, and campaigns
• Drive performance management: Lead commercial analytics, margin improvement actions, and regular business reviews

To shine in this position, we hope you have:

• Strong experience in commercial leadership (sales, pricing, and/or business models) in industrial or service‑driven environments
• Proven track record in improving sales effectiveness and margins
• Strong experience in developing commercial processes, tools, and capabilities
• Established collaboration skills across sales, marketing, and product/portfolio teams
• Leadership experience with the ability to drive change in a global organization

Benefits:

• Well‑being benefits including ePassifor lunch and Flex benefits (sports, wellness, and culture), occupational health care and specialist‑level treatment through our work ability insurance, and access to Auntie’s mental well‑being services.
• Support for degree‑oriented studies: 10 paid working days per year.
• Active leisure committee (HYVÄNormet) organizing various leisure and sports‑related events throughout the year.