Global Product & Process Owner

Normet Americas, Inc.; Espoo; On-site; EUR 110,000 - 150,000; Full time

Benefits offered by this job

ePassi for lunch and Flex benefits (sp

occupational health care and insurance

Auntie's mental well-being services

10 paid study days per year

HYVÄ Normet leisure committee

Job summary

Normet is seeking a Global Product & Process Owner to define, develop and standardize end-to-end Supply Chain processes globally. You will bridge business and IT, translating requirements into system specifications and leading ERP-enabled, automation-driven improvements.

The role covers planning, procurement, sourcing, logistics and order management, working with IT, Business Line and Sales Areas to drive transformations. Based in Espoo or Pirkkala, Finland.

Qualifications

• Deep expertise in end-to-end Supply Chain processes and process development.
• Proven ability to bridge business and IT, translating business needs into system requirements and prioritizing development.
• Demonstrated experience designing and implementing ERP-enabled solutions (e.g. D365), automation capabilities and process improvements.

Responsibilities

• Owns the design, standardization and documentation of end-to-end Supply Chain processes (plan, source, deliver, return).
• Translates business requirements into clear system/IT requirements.
• Ensures Supply Chain systems (e.g. D365 and connected tools) support agreed global processes and business needs.
• Designs scalable and automation-ready processes, building the foundation for automation and AI-enabled capabilities.
• Supports global process standardization across the Services Business Line and Sales Areas, reducing variation and manual steps.
• Owns the roadmap for Supply Chain processes, systems and capabilities, prioritizing enhancements and new solutions.
• Supports Business Line and Sales Areas through change and adoption of new processes.

Skills

End-to-end SCM

Business-IT bridging

D365 ERP experience

Automation capabilities

Process improvement

Tools

D365

ERP systems

Job description

We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.

Global Product & Process Owner

The Global Product & Process Owner is responsible for defining, developing and standardizing end-to-end Service Supply Chain processes and capabilities globally. Leveraging deep Supply Chain expertise, the role identifies process improvement opportunities acts as the bridge between business and IT, translating business needs into system & IT requirements, driving the design and implementation of scalable, system-enabled and increasingly automated solutions.

The Global Product & Process Owner owns the Supply Chain process, systems and capabilities roadmap, ensuring global processes and standards are documented, consistently adopted, supported by appropriate system capabilities and continuously enhanced to deliver business value.

The role drives process, system and automation improvements that enable growth, operational excellence and digital transformation.

Global Product & Process Owner works across planning, procurement, sourcing, logistics and order management, partnering with IT, Business Line and Sales Areas, delivers business-led enhancements and supports implementation of global ways of working. The role is primarily based in Espoo or Pirkkala, Finland. Other locations within Finland may also be considered.

Main responsibilities and tasks:

• Owns the design, standardization and documentation of end-to-end Supply Chain processes (plan, source, deliver, return)
• Acts as the translation layer between business and IT - capturing business requirements and converting them into clear system / IT requirements
• Ensures Supply Chain systems (e.g. D365 and connected tools) support agreed global processes and business needs
• Designs scalable and automation-ready processes, building the foundation for automation and AI-enabled capabilities
• Supports global process standardization across the Services Business Line and Sales Areas, reducing variation, manual process steps and workarounds
• Owns the Supply Chain process, systems and capabilities roadmap, prioritizing the development backlog of enhancements, new solutions and automation initiatives based on business value and strategic objectives
• Supports Business Line and Sales Areas through change, transitions and adoption of new processes and capabilities

To shine in this position, we hope you to have:

• Deep expertise in end-to-end Supply Chain processes and process development
• Proven ability to bridge business and IT, translating business needs into system requirements and prioritizing development
• Demonstrated experience designing and implementing ERP-enabled solutions (e.g. D365), automation capabilities and process improvements
• Ability to design scalable, system-enabled and automation-ready processes rather than managing existing ones
• Understanding of the Supply Chain technology landscape across areas such as planning, inventory optimization, logistics, automation and AI-enabled solutions
• Strong analytical and structured problem-solving skills, with a process and systems mindset
• Experience working across Supply Chain, business and IT functions in a global environment
• Experience supporting process transformation and system implementation initiatives
• Strong communication and facilitation skills, able to drive fact-based alignment and decision-making
• Change management capability to support adoption of new processes and ways of working
• Continuous improvement mindset focused on scalability, operational excellence, automation and business value realization

As an employer, we support your well-being with benefits such as:

• ePassi for lunch and Flex benefits (sports, wellness, and culture)
• occupational health care and specialist-level treatment through our work ability insurance
• access to Auntie's mental well-being services and more.
• We also support degree-oriented studies that benefit Normet with 10 paid working days per year.
• active HYVÄ Normet leisure committee, which organizes various leisure and sports-related events throughout the year.

Read more about working at Normet: https://www.normet.com/en/discover-normet/careers

Come and share your courage to shine with us: in a courageous, committed and caring company. Together with our customers, we have courage to lead the way in sustainable underground mining and tunnelling by building the safest places underground. This is a unique opportunity to play a key role in enabling Normet's ambitious growth journey. You will have a direct