Front Desk & Guest Services - Seasonal in Lapland

arcticgm; Rovaniemi; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Seasonal accommodation options

Multicultural work environment

Opportunities for professional growth

Job summary

Join arcticgm in Rovaniemi, Finland! We are looking for enthusiastic individuals to provide exceptional customer service as part of our office team. You will play a key role in creating unforgettable experiences for our guests by handling inquiries, bookings, and ensuring smooth operations.

The ideal candidate has excellent communication skills and experience in customer service. You will work in the breathtaking winter landscape of Lapland, with opportunities for professional growth in a supportive environment.

Qualifications

• Legal permit to work in the Schengen Area is mandatory.
• Previous office or customer service experience is an advantage.
• Fluency in English is required; additional languages are a plus.
• Strong ability to work independently and as part of a team.

Responsibilities

• Provide exceptional customer service at the front desk.
• Handle guest inquiries, bookings, and reservations.
• Assist with daily office operations and administrative tasks.
• Manage communication with guests to ensure a smooth experience.
• Work with booking systems to process and manage reservations.

Skills

Excellent communication skills

Friendly and professional attitude

Ability to work in a fast-paced environment

Experience with booking systems (Bokun preferred)

Job description

Join arcticgm in Rovaniemi, Finland! We are looking for enthusiastic individuals to provide exceptional customer service as part of our office team. You will play a key role in creating unforgettable experiences for our guests by handling inquiries, bookings, and ensuring smooth operations.

The ideal candidate has excellent communication skills and experience in customer service. You will work in the breathtaking winter landscape of Lapland, with opportunities for professional growth in a supportive environment.