Front Desk & Guest Experience Agent (Evenings/Weekends)

Strawberryhotels; Vantaa; On-site; EUR 8,000 - 12,000; Part time

Benefits offered by this job

Staff discounts and friends & family

Four complimentary hotel nights each 年

50% discount on food & beverages in: 芬

Exclusive deals on experiences and更多

Epassi flex benefits

Job summary

Clarion Hotel Helsinki Airport is seeking a Welcome Office Agent to be the heartbeat of the guest experience, handling check-in/check-out, inquiries, and personalized service with warmth and energy.

You’ll join a team that values premium hospitality, adapts to a fast-paced environment, and prioritizes attention to detail to elevate every stay. This role includes evenings and weekend shifts and offers growth within the Strawberry group.

Qualifications

• You’re passionate about delivering premium guest experiences that are polished, warm, and unforgettable.
• You’re adaptable and thrive in dynamic, fast-paced environments.
• You have an eye for detail and know how to elevate the everyday into something extraordinary.
• Experience in hospitality or customer service is a bonus, but your attitude and commitment to service excellence are what matter most.

Responsibilities

• Daily front office operations, ensuring every experience is smooth, from bookings and payments to handling guest inquiries.
• Embody Clarion’s promise of style, quality, and energy in every interaction, consistently delivering high-quality, personalized service.
• Collaborate with colleagues across departments to create a seamless, elevated guest experience.

Skills

Guest service

Front desk

Hospitality

Job description

Clarion Hotel Helsinki Airport is seeking a Welcome Office Agent to be the heartbeat of the guest experience, handling check-in/check-out, inquiries, and personalized service with warmth and energy.

You’ll join a team that values premium hospitality, adapts to a fast-paced environment, and prioritizes attention to detail to elevate every stay. This role includes evenings and weekend shifts and offers growth within the Strawberry group.