Founding Chief Product & Technology Officer (CPTO)

Call Company AI; Helsinki; Hybrid; EUR 90,000 - 110,000; Full time

Benefits offered by this job

Equity

Hybrid work in Helsinki

Job summary

Call Company AI seeks a founding CPTO to own product and technology with the founding team in Helsinki. The role combines leadership and hands-on engineering to shape vision, roadmap, architecture, and the growing engineering organization.

You will drive the agent platform, real-time systems, AI runtimes, and tooling, ensuring performance, security and economic viability. This is a rare early-stage opportunity to build a category-defining platform.

Qualifications

• Significant experience owning and delivering software/AI products at scale.
• Proven ability to recruit, build, and lead engineering teams.
• Strong product sense and executive accountability for roadmaps and outcomes.

Responsibilities

• Define product vision and technical strategy with the founding team.
• Own architecture across frontend, backend, APIs, data, infra and AI runtime.
• Lead the agent platform: knowledge, tools, contexts, workflows, deployments and monitoring.
• Hire, mentor, and develop the product and engineering organization.
• Ensure delivery, privacy, security, model performance and cost efficiency.
• Build an AI-native engineering system with multi-agent workflows and governance.

Skills

Product ownership

Leadership

Full-stack engineering

AI product experience

Architectural judgment

Tools

APIs

Observability

Job description

Founding Chief Product & Technology Officer (CPTO)

Helsinki & Hybrid · Full time · Executive + hands-on role · €100k+/yr · Meaningful equity

TL;DR

• Own product and technology together with the founding team: vision, roadmap, architecture, team, hiring, delivery, and technical economics.
• Build the product roadmap with the founding team and design the technical operating system for our next stages of growth.
• Build the product and engineering organization from the early team through multiple stages of scale.
• Make agentic engineering a measurable operating advantage and a foundational part of the company.
• Help us earn the right to become a category-defining €1B+ business.

Why Call Company, and why now?

Everything started by doing the manual work needed. Our founders took the first product to New York and sold it door-to-door, restaurant by restaurant in Manhattan. That is not just a good startup story. It shaped how we operate: get close to the customer, hear the objection directly, and do the unscalable work until it reveals what should scale.

Now we are broadening the vision and taking the next big step with Call Company AI. We are building the platform for creating, deploying, and operating AI conversational agents. Companies will be able to create agents, give them approved knowledge and tools, deploy them into conversations, observe what happened, improve performance, and retain human control where it matters.

We are early enough that the most important product, architecture, and organization decisions are still ahead of us. We are ambitious enough that those decisions must survive success. This role exists to own that entire arc.

Our ambition is to build a category-defining €1B+ company. We know that outcome must be earned.

The culture we are building

Every founder here comes from a high-level team sports background, so we run this company like a professional team. The accountability sits with whoever owns the patch but we do win and lose together. We work hard for one vision, stay curious, and intend to be having fun with the same people years from now.

We do our best work in person, and so our team spends time together five days per week in our Helsinki office. We are living in the most exciting times to ship, so we’re all hyped up about the opportunities ahead of us.

What you will own

• Product vision, strategy, prioritization, roadmap, and product quality with the founding team.
• Technical vision and architecture across frontend, backend, APIs, data, infrastructure, real-time systems, integrations, security, observability, and AI runtime.
• The agent platform: knowledge, context, tools, workflows, state, permissions, versions, deployment, evaluation, monitoring, and human escalation.
• Hiring, managing, and developing the complete product and engineering organization.
• Delivery, reliability, privacy, security, model performance, token economics, infrastructure cost, and operational learning.
• An AI-native engineering system built around coding agents, governed multi-agent workflows, measurable output, and human accountability.

What we are looking for

• Significant experience scaling high-growth software or AI products, architectures, and teams through multiple stages.
• Strong product ownership and evidence of making consequential roadmap decisions.
• Deep full-stack judgment across backend and frontend systems.
• Production experience with native AI and agentic products, including orchestration, tool use, evaluation, guardrails, observability, latency, cost, and failures.
• Serious experience with coding agents and multi-agent engineering workflows.
• A strong record of recruiting and leading excellent engineers and technical leaders.
• Commercial judgment, product taste, direct communication, and founder-level accountability.

You may have been a founder, CPTO, CTO, VP Engineering with real product ownership, Head of Product with deep engineering ability, or another technical leader who has already carried comparable scope. The title matters less than the evidence. This is a hands-on executive role. It is not a strategy-only CPO position or a people-management-only CTO position. Hands-on means staying close enough to customers, architecture, code, evaluations, and production to make excellent decisions, without becoming the team’s permanent bottleneck.

How we intend to work

• Small, talent-dense teams with unusually broad ownership.
• Product and engineering in the same conversation from the beginning.
• Customer evidence over internal theatre; shipped outcomes over roadmap volume.
• Speed with judgment: move quickly, but know which foundations cannot be faked.
• Direct feedback, low ego, written reasoning, and clear decisions.
• Everyone closes gaps. "That is not my job" is not an operating principle.
• AI-first, not AI-blind: use agents aggressively, evaluate them honestly, and keep humans responsible.

This is probably not for you if

• You want a strategy-only executive position.
• You want to manage engineering while somebody else owns the product vision and roadmap.
• Your scaling experience begins only after the product, architecture, and leadership team were already mature.
• You treat frontend, product language, or customer experience as less serious than backend architecture.
• You want to reproduce the organization chart and process of your last company before understanding this one.
• You need abundant resources, narrow boundaries, or certainty before you can make progress.

The package

This role asks for unusual breadth, intensity, and accountability. In return, we offer a base salary starting at €100k+/year, meaningful equity, our standard employee benefits and the opportunity to join during our early days. As your impact grows, the role and package should grow with it.

The interview process

Founder conversation -> product and architecture working session -> meet the team -> references -> offer.