Field Application Engineer

oneNav, Inc.; Tampereen seutukunta; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Stock options

Startup culture

Global project exposure

Professional development

Job summary

oneNav, Inc. in Tampere, Finland is seeking an experienced Field Application Engineer to join our technical team. You will bridge customers and development teams, applying RF and GNSS expertise to optimize system performance.

The role involves on-site and remote support, product demonstrations, training material creation, and close collaboration with sales and R&D. A strong background in RF/GNSS and hands-on testing is essential.

Qualifications

• Bachelor’s degree in electrical engineering (BSEE) required.
• 10+ years in customer engineering or field applications engineering.
• Strong communication skills with customers and stakeholders.
• Able to work independently and in a fast-paced startup environment.
• Hands-on experience with RF and GNSS systems.
• Experience with lab work, testing, and debugging.

Responsibilities

• Act as a primary technical interface for customers, addressing most questions independently and coordinating with development teams.
• Apply RF and GNSS expertise to solve technical challenges and optimize system performance.
• Demonstrate products, conduct demonstrations, and pitch technical solutions.
• Assist customers in installing, integrating, and testing products in their environment.
• Create training materials and Knowledge Base articles.
• Manage projects to ensure timely, high-quality outcomes.
• Build and debug Evaluation Kits (EVKs) in the lab.
• Provide periodic reporting of customer activities and issues.
• Relay client feedback to product and R&D teams.
• Utilize SharePoint, JIRA, Teams to coordinate activities.
• Maintain accurate records in CRM platforms.

Skills

RF/GNSS engineering

Customer engagement

Project management

Python

MATLAB

Travel flexibility

Education

Bachelor’s degree in Electrical Engineering (BSEE)

Tools

SharePoint

JIRA

Teams

CRM platforms

Job description

oneNav, a pioneering startup in the GNSS industry, is seeking an experienced Field Application Engineer to join our technical team. The ideal candidate will have a strong background in RF and GNSS technologies, enjoy collaborating with customers, and be able to provide valuable feedback to the development team.

Location: Tampere Finland

Employment type: Full-time

Responsibilities

• Act as a primary technical interface for customers, with the goal of addressing more than half of their questions independently with clear, effective communication. Bridge the gap between the customer users and the oneNav development teams by managing product integrations and solving complex test and use issues.
• Apply expertise in RF and GNSS technologies to solve technical challenges and optimize system performance. Diagnose, debug, and resolve complex hardware and/or software issues on-site or remotely.
• Partner with business development team to understand customer needs, conduct product demonstrations, and pitch technical solutions.
• Assist customers in successfully installing, integrating, and testing products within their test environment and end use systems.Authorship of test setups and plans, as well as resolution of their test issues.
• Instruct clients on how to utilize products efficiently and produce training materials or documentation. Develop, write, and maintain Knowledge Base articles to support customer needs and internal documentation.
• Manage projects and tasks efficiently to ensure timely completion and high-quality outcomes.
• Build, test, and debug Evaluation Kits (EVKs) in the oneNav lab, demonstrating a strong hands-on approach to system analysis and troubleshooting. Manage associated EVK build materials and customer-related EVK inventory.
• Provide periodic reporting of customer technical activities, issues, and company actions that have been taken in support.
• Relay critical client feedback and performance data back to the company's internal product and R&D teams.
• Experience with tools and CRM platforms to track customer interactions and maintain accurate records.
• Utilize engineering collaboration tools such as SharePoint, JIRA, Teams, and others to coordinate activities and share information across teams.

Minimum Qualifications

• 10+ years of experience in customer engineering or field applications engineering with a bachelor’s degree in electrical engineering (BSEE).
• Strong customer communication skills and enthusiasm for engaging with clients. Ability to explain technical concepts to technical and non-technical clients and business stakeholders.
• Proven ability to work independently and collaboratively in a fast-paced startup environment.
• Excellent problem-solving and troubleshooting skills.Strong analytical abilities to diagnose and fix technical issues.
• Hands-on experience with lab work, system testing, and debugging.
• Strong organizational skills and attention to detail.
• Expertise in RF and GNSS systems.
• Excellent project management skills.
• Proficiency with Python, MATLAB, and other engineering scripting tools desired.
• Proficiency with SharePoint, JIRA, Teams, and other collaboration tools.
• Ability to support reasonable level of travel in support of pre-sales and post-sales customer activities.

What We Offer

• A multicultural, international team and a collaborative, flat culture
• Project-based global work and exposure to cutting-edge L5-direct™ GNSS and AI technologies
• A true start-up environment with innovation time, fast decision-making, and direct access to leadership
• Career growth through regular development discussions, training, and high-visibility opportunities
• Competitive compensation with stock options to share in oneNav’s long-term success
• Startup-style perks, team events, and a friendly, supportive environment

About oneNav

oneNav is dedicated to redefining GNSS solutions for modern applications. Join our innovative team to help shape the future of navigation technology and make a lasting impact in the industry.