Examination Services Lead - Digital Exams & Support

1KOMMA5° Commercial Solutions GmbH; Tampere; On-site; EUR 42,000 - 54,000; Full time

Benefits offered by this job

Occupational healthcare

Restaurant and café services

Epassi benefit

Exercise time weekly

Job summary

Tampere University is seeking an Examination Services Specialist to operate and develop examination services, supporting electronic examination and the TUNI EXAM platform, while coordinating planning, maintenance and reporting of examination-related processes.

The role involves assisting teachers, students and staff with examination questions, producing training materials, and helping to ensure high-quality examination services across university campuses.

Qualifications

• Hold a relevant higher-education degree.
• Experience from higher-education administration or digital services is an advantage.
• Demonstrate good IT skills for work with examination-related services.
• Fluent Finnish and English in speech and writing.
• Work in a systematic and careful manner.
• Ability to manage broad entities and communicate effectively.
• Preferred: service-minded development approach and collaboration with varied stakeholders.
• Preferred: experience with higher-education examination processes, electronic examinations, the EXAM system, student-administration systems or digital-service development.

Responsibilities

• Carry out specialist work for examination services and processes, contributing to planning, upkeep, assessment and development.
• Provide specialist support for the electronic examination service and TUNI EXAM, including operations, practices, guidance and development requirements.
• Coordinate the development of examination operating models and monitor the service functioning.
• Collaborate with teachers, information-system specialists, faculties and other stakeholders to identify development needs.
• Produce examination-process reporting, documentation and communications, and support induction, change preparation, incident handling and development actions.
• Assist teachers, students and users with questions concerning examinations.
• Prepare and deliver training, briefings and support materials related to examination services.
• Contribute to development of examination rooms, supervision, software needs and other prerequisites for examinations.

Skills

Finnish & English fluency

IT skills

Communication skills

Systematic & careful

Process development

Stakeholder collaboration

Training & guidance materials

Problem solving practical questions

Education

Higher-education degree

Tools

EXAM system

Job description

Tampere University is seeking an Examination Services Specialist to operate and develop examination services, supporting electronic examination and the TUNI EXAM platform, while coordinating planning, maintenance and reporting of examination-related processes.

The role involves assisting teachers, students and staff with examination questions, producing training materials, and helping to ensure high-quality examination services across university campuses.