Education Assistant

Oulun yliopisto; Oulu; On-site; EUR 30,000 - 33,000; Full time

Benefits offered by this job

ePassi benefits

Flexible multi-location and remote工作

Job summary

Oulun yliopisto invites applications for an Education Assistant in the Study Services of the Faculty of Technology. This fixed-term position begins on 1 September 2026 and runs through 30 August 2027, offering a dynamic team of 15 and flexible work options across multiple locations.

The role focuses on advising students, managing study information in Peppi, supporting curriculum activities, and assisting in graduation processes. A lower university degree and strong language skills are required.

Qualifications

• Fluent oral and written Finnish and English language skills are required.
• Suitable lower university degree (e.g. administration) with customer service exposure is preferred.
• Active customer service attitude and eagerness to learn new things.
• Independent and proactive approach to work with good organizational skills.

Responsibilities

• Assist in study services for the Faculty of Technology to support students until graduation.
• Advise and guide students from start of studies through graduation phase.
• Maintain student information in the Peppi system and support scheduling tasks.
• Support study rights administration and graduation-related processes.
• Assist with tuition fee and scholarship administration and EXAM supervision as needed.
• Contribute to other education support tasks as assigned by the team.

Skills

Finnish language

English language

Customer service

Proactive work style

Time management

IT literacy

Higher education systems

Education

Lower university degree (administration)

Tools

Peppi

Opintopolku

Job description

Oulun yliopisto is a multidisciplinary, internationally active research university... We are now seeking an Education Assistant for a one-year fixed-term employment starting 1.9.2026 in the Study Services of the Faculty of Technology. The Study Services of the Faculty of Technology provide education and study support services for the faculty's students, teachers, degree program directors and the faculty management. Services include study administration services, scheduling work, preparation of unit-level decisions, student counseling and guidance, support for curriculum work, support for mobility and internships and graduation support.

Tasks:

• Help the degree programs of the faculty of technology succeed in their educational task by acting as part of the faculty's study services team


• Advise, help and guide students from the beginning of their studies until the graduation phase


• Diversely administer study rights and be responsible for the study-administrative finishing touches related to graduation


• Maintain information regarding studies and students in the Peppi system


• Assist if necessary in scheduling work, implementation of student selections and administration of tuition fees and scholarships


• Participate in the supervision tasks of the electronic exam service (EXAM)


• Your duties may also include other education support service tasks

What we offer?

• Support from an expert and enthusiastic team of 15 people


• Sports, culture and wellbeing benefits (ePassi) and flexible multi-location and remote work opportunities


• Work-life balance: Saturdays are not counted in holiday periods!


• Development and career opportunities offered by a large organization


• Meaningful work!

What are we looking for?

• Suitable lower university degree (e.g. in administration)


• Fluent oral and written Finnish and English language skills


• Active customer service attitude and eagerness to learn new things


• Independent and proactive approach to work


• Good work organization and time management skills


• Cooperation and teamwork skills


• Good IT skills


• Mastery of the use of key information systems of higher education (Peppi, Opintopolku, etc.)

Additionally, we consider as an advantage:

• Knowledge of university education and study support services and different customer groups


• Experience in education or study administration support service tasks


• Work experience in English-language customer service tasks

Salary:

Fixed-term from 1.9.2026 to 30.8.2027. Level 6 of the university salary system for other expert and support staff. Performance-based pay up to 50% of the position-specific part. Typical salary in similar positions is 2,700 – 3,000 EUR/month. 6-month probationary period. Suitable lower university degree (e.g., in administration), Fluent oral and written Finnish and English language skills, Active customer service attitude, Eagerness to learn new things, Independent and proactive approach to work, Good work organization and time management skills, Cooperation and teamwork skills, Good IT skills, Proficiency in higher education information systems (Peppi, Opintopolku, etc.)