Consumer Commercial Director: Growth, Value & P&L

Telia; Helsinki; On-site; EUR 110,000 - 180,000; Full time

Benefits offered by this job

Comprehensive local market benefits

Remote work options

Job summary

Telia Finland is seeking an experienced Commercial Director to lead the Consumer business from Helsinki. You will own the commercial strategy, pricing, campaigns and forecasting to drive sustainable growth and maximize customer value.

You will build and lead a high-performing team, collaborate across Sales, Product & Portfolio, Brand & Marketing and Operations, and translate market insights into actionable priorities to accelerate revenue and profitability.

Qualifications

• Proven experience in commercial leadership within a consumer-focused business.
• Experience in the telecommunications industry is a strong advantage.
• Strong understanding of customer-base management, acquisition, customer value, propositions and revenue growth.
• Track record of driving commercial performance and growth in a competitive market.
• Experience in leading change and turning strategy into focused execution and measurable outcomes.
• Strong analytical and commercial capability, with the ability to translate customer and market insights into action.
• Ability to collaborate effectively across functions and build alignment around common commercial priorities.
• An engaging leadership style that combines ambition and accountability with openness and care for people.
• Fluency in English.

Responsibilities

• Lead the commercial agenda for Telia Finland's Consumer business, balancing short-term performance with sustainable customer value and long-term revenue growth.
• Own commercial performance and P&L, including pricing, campaigns, revenue development and commercial forecasting.
• Drive customer-base value through effective customer value management, segmentation and lifecycle activities.
• Strengthen acquisition, retention, churn prevention, win-back and cross-sell performance.
• Use customer, market and performance analytics to identify opportunities and support fact-based commercial decisions.
• Translate customer and market insights into clear commercial priorities and input for product, proposition, sales and marketing plans.
• Work closely with Sales, Product & Portfolio, Brand & Marketing and Operations to ensure aligned priorities and strong execution.
• Lead and develop an experienced team, creating clarity, accountability and engagement around shared goals.

Skills

Commercial leadership

P&L management

Customer value management

Strategic planning

Team leadership

Analytical skills

English fluency

Job description

Telia Finland is seeking an experienced Commercial Director to lead the Consumer business from Helsinki. You will own the commercial strategy, pricing, campaigns and forecasting to drive sustainable growth and maximize customer value.

You will build and lead a high-performing team, collaborate across Sales, Product & Portfolio, Brand & Marketing and Operations, and translate market insights into actionable priorities to accelerate revenue and profitability.