CLIENT ADVISOR - SEASONAL SUPPORT - FULL TIME

LVMH; Helsinki; On-site; EUR 28,000 - 36,000; Full time

Job summary

Louis Vuitton in Helsinki is seeking a Client Advisor for seasonal, full-time support at our store. You will act as an ambassador of the Brand, ensuring each Client is treated according to the Louis Vuitton promise and guiding clients across all brand categories.

You will proactively reach out to Clients to achieve individual and team goals, developing long-term relationships through clienteling tools while maintaining brand standards and delivering exceptional service in a fast-paced retail

Qualifications

• Passion for the Brand and client experiences
• Proactive and commercial mindset & excellent interpersonal skills
• Ability to multi-task in a fast-paced environment
• Detail-oriented and organized
• Professional attitude
• Team player

Responsibilities

• Drive and achieve sales objectives and be accountable for results
• Welcome every Client and provide the best Client experience
• Advise Clients across the Brand and all product categories
• Engage with Clients to develop long-term relationships using clienteling tools
• Perform as a team-player and contribute to store-wide objectives
• Learn and master Brand and product knowledge
• Respect Louis Vuitton Brand standards in grooming and behavior
• Follow the company’s policies and procedures

Skills

Finnish

English

Job description

CLIENT ADVISOR - SEASONAL SUPPORT - FULL TIME

As aClient Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated accordingly to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.

You will proactively reach out to your Clients in order to achieve individual and team goals.

Job responsabilities

• Drive and achieve individual and team objectives and be accountable for sales results
• Welcome every Client and provide the best Client experience
• Advise Clients across the Brand and all product categories
• Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store
• Learn and master Brand and product knowledge
• Respect Louis Vuitton Brand standards in terms of grooming and behavior
• Follow the company’s policies and procedures

Profile

• Passion for the Brand and client experiences
• Proactive and commercial mindset & excellent interpersonal skills
• Ability to multi-task in a fast-paced environment
• Detail-oriented and organized
• Professional Attitude
• Team Player
• Finnish mandatory and English

Additional information

• Location: Louis Vuitton Store in Helsinki, Finland

Recruitment process

• 1st step: Following the submission of your application, you will receive via email the first feedback on your application.
• 2nd step: Successful applicants will be moving to the first steps of the recruitment process, to complete an EasyRecrue video interview. Please keep an eye on your emails as the invitation will be sent from ICIMS.
• 3rd step: Following the video interview, there will be (minimum) two rounds of interviews either via Zoom or in person (with Store Management team and HR).