Sales Advisor - On-call contract, 0h (Extra)

Hmgroup; Kuopio; Vor Ort; EUR 17.000 - 25.000; Teilzeit

Zusammenfassung

H&M Group in Kuopio Matkus is hiring a Sales Advisor to welcome customers, guide them through the store, and help them find what they need while showcasing our products.

You will collaborate with your team to deliver outstanding service, keep the sales floor organized, support opening and closing, and represent the brand positively in every customer interaction.

Fluent in Finnish and ready to work in a fast-paced retail environment with on-call 0h contracts for our Kuopio Matkus store.

Qualifikationen

• Experience in customer service within fashion or retail.
• Excellent customer experience in Finnish.
• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
• Thriving in collaborative and dynamic environments.
• Curious to work with store technology and learning new systems.

Aufgaben

• Share fashion and product knowledge to help customers make informed choices.
• Collaborate with your team to deliver exceptional service at every step of the customer journey.
• Ensure the sales floor and back of house are well-stocked, organized, and inviting.
• Support with opening and closing of the store.
• Represent yourself and the brand positively during all customer interactions.

Kenntnisse

Customer service

Finnish language

Jobbeschreibung

WHAT YOU'LL DO

As a Sales Advisor at H&M, you'll play a key role in creating an outstanding customer experience. You'll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you'll contribute to both your own success and the success of the company.

• Share your fashion and product knowledge to help customers make informed choices.
• Collaborate with your team to deliver exceptional service at every step of the customer journey.
• Ensure the sales floor and back of house are well-stocked, organized, and inviting.
• Support with opening and closing of the store.
• Represent yourself and the brand positively during all customer interactions.

WHO YOU'LL WORK WITH

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role - from Sales Advisors, Department Managers, Store Managers to Visual Merchandisers - contributes to creating an inspiring and welcoming environment. You'll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

WHO YOU ARE

• Experience in customer service within fashion, retail, or similar fields.
• Ability to provide excellent customer experience in Finnish.
• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
• Thriving in collaborative and dynamic environments.
• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
• Flexible and action oriented.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU'LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

JOIN US

We are now hiring Sales Advisors for Extra, on-call 0h contracts for our store in Kuopio Matkus. The last application date is November 4th, 2026. We have an ongoing selection, so the position may be filled before the application deadline.

Store roles assessment:

To manage the high volume of applications for the Sales Advisor role, we use an online assessment method for skills-based recruitment within some of our stores. You will need to complete it as part of the application and screening process. Your responses will be scored by an assessment tool that applies predefined criteria set by H&M Group. For the online assessment, you will receive an email invitation from external company called MAKI. If you can't find the invitation from your mailbox, please make sure to check your junk emails as well.

After completing the assessment, you'll have the opportunity to share feedback and ask questions. If you experience any difficulties or prefer an alternative assessment method, please contact [e-mail] . Choosing an alternative will not impact on your application.

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W e are committed to a recruitment process that is fair, equitable, and based on competency.