Seasonal Retail Hospitality Concierge

LVMH; Helsinki; On-site; EUR 20,000 - 30,000; Full time

Job summary

Louis Vuitton in Helsinki is seeking a seasonal Client Experience Host to welcome clients, manage flow, and support a premium brand journey during December through January, including peak hours around Christmas and New Year.

You will ensure a warm, professional environment, assist with refreshments, maintain store presentation, and collaborate with Client Advisors to deliver a seamless guest experience.

Qualifications

• A strong background in hospitality is essential.
• Client-centric with a passion for delivering personalized experiences.
• Assertive and confident with exceptional communication and interpersonal skills.
• Warm, approachable, and able to create a welcoming environment for all clients.
• Excellent organizational skills to manage client flow and maintain a seamless experience.
• Proactive mindset and ability to thrive in a fast-paced environment.
• Detail-oriented and organized.
• Strong command of Finnish & English.

Responsibilities

• Provide a warm and unforgettable welcome to all clients, setting the stage for an exceptional brand experience.
• Manage client flow with strong organizational skills and queue management techniques, ensuring smooth communication and minimizing wait times.
• Offer refreshments to clients, enhancing their comfort and experience.
• Maintain impeccable visual standards throughout the client-facing areas of the store.
• Collaborate with Client Advisors to provide support and ensure a seamless client journey.

Skills

Hospitality background

Customer focus

Communication skills

Finnish & English

Job description

Louis Vuitton in Helsinki is seeking a seasonal Client Experience Host to welcome clients, manage flow, and support a premium brand journey during December through January, including peak hours around Christmas and New Year.

You will ensure a warm, professional environment, assist with refreshments, maintain store presentation, and collaborate with Client Advisors to deliver a seamless guest experience.