Christmas Operations Coordinator

LAPLAND HOTELS & SAFARIS OY; Saariselkä; On-site; EUR 14,000 - 20,000; Full time

Benefits offered by this job

Professional team environment

Lapland surroundings

Staff benefits package

Training for new employees

Shared accommodation

Job summary

LAPLAND HOTELS & SAFARIS OY is seeking Christmas Operations Coordinators for the 2026 season in Saariselkä. The coordinators will manage and organize safari programs for charter travelers, coordinating transportation, tour operator cooperation, and bookings with suppliers.

Strong communication and IT skills are essential, and you may act as a guide when needed. Fluent English is required; Finnish language knowledge is a big advantage.

Qualifications

• Fluent verbal and written English is required.
• Finnish language knowledge is a big advantage.
• Previous tourism industry experience in Lapland is required.
• Active and energetic attitude, problem-solving ability, and ability to work under pressure.
• Excellent interpersonal skills are essential.

Responsibilities

• Coordinate and organize safari programs for charter travelers during the Christmas season.
• Manage transportation scheduling and cooperation with tour operators.
• Handle bookings for safaris with suppliers and communicate changes to subcontractors.
• Lead and guide team members when necessary and communicate last-minute changes.
• Act as a key link between tour operators and transport partners to ensure smooth operations.

Skills

Fluent English

Finnish language knowledge

Tourism experience

Problem solving

Work under pressure

Interpersonal skills

Driver's license (advantage)

Job description

About the role

Lapland Staff is looking for Christmas Operations Coordinators for the Christmas season 2026 in Saariselkä. The duties focus on handling and organizing the safari programs for charter flight travelers. The coordinators form a team who manage the Christmas Operations as a whole, with the operator’s daily schedule being its core. This includes, for example, transportation scheduling, cooperation with tour operators, and management of bookings for various safaris with our suppliers. The Christmas Operations Coordinator mainly works as part of a team, but must also be capable of independent work, and if necessary, also acts as a guide. We expect you to have an active and energetic attitude, a suitable education, and previous work experience within the tourism field in Lapland, as well as a flexible and firm approach to handling tasks. Excellent interpersonal skills are required as you will be guiding other team members in their work. December is a very busy travel month, so we also hope for problem-solving ability and the ability to work under pressure. The work environment is international, so you must have fluent verbal and written English skills. Knowledge of Finnish language is a big advantage in this position. Other language skills and previous experience in guiding work and providing tourism services are considered an advantage. In Saariselkä the work is carried out in two different teams depending on the tour operator. In this role, you act as a key link between the tour operator and the transport company, ensuring smooth cooperation between all parties. You are also responsible for efficiently communicating last‑minute changes to subcontractors and partners. The role involves active communication both internally and externally, including communication with subcontractors and the tour operator using various systems. Success in this position requires excellent communication skills, strong IT skills and the ability to understand and manage overall operational processes. A driver’s license in Saariselkä it is considered an advantage.

Benefits

• The support of a professional work team and an interesting job description
• Lapland’s natural beautiful surroundings
• Comprehensive staff benefits of Lapland Hotels & Lapland Safaris.
• You will receive benefits for example from equipment rental, restaurants and Lapland Ski Resorts’ lift tickets.
• Lapland Safaris provides new employees with paid, role‑specific training at the beginning of their employment.
• Accommodation is organized in shared rooms, with reasonable rent in comparison to the local price level.
• Sundays and Finnish bank holidays are paid double.
• Please note that Lapland Safaris is a non‑smoking working place.

Salary and Contract

Salary according to the Collective Agreement of Adventure Services grade B-C, hourly wage starting at 12,20 € (gross). The employment relationship is a fixed term seasonal contract by the Collective Agreement in the Adventure Services sector. Work will start in October/November 2026 and last until the beginning/mid of January 2027. Work will be done also during weekends and public holidays.

Eligibility and Work Permit

In addition, please note that in order to work in Finland, an EU‑citizenship/passport or valid working permit to Finland is required. If you need a work permit or visa for Finland, we must be able to process your application in time due to the length of the permit process. You can check your work permit requirements here: https://migri.fi/en/home. The employee pays and applies for the work permit themselves, with the assistance of Lapland Staff.

Qualifications and Skills

Fluent verbal and written English, Finnish language knowledge is a big advantage, Previous tourism industry experience in Lapland, Active and energetic attitude, Problem‑solving ability, Ability to work under pressure, Excellent interpersonal skills