Christmas Safari Operations Lead (Lapland)

Lapland Staff Oy; Inari; On-site; EUR 16,806 - 20,664; Full time

Benefits offered by this job

Accommodation in shared rooms

Staff benefits from Lapland Hotels & L

Role-specific training

Job summary

Lapland Staff Oy is seeking Christmas Operations Coordinators for the 2026 season in Saariselkä and Rovaniemi. You will oversee the Christmas operations team, coordinating transport, bookings and supplier relations to ensure smooth safaris for charter travelers.

Responsibilities include updating the ERP, invoicing when needed, and maintaining clear communication with partners. The role is seasonal, with a starting wage of €12.20 per hour (gross), under the Adventure Services collective agreement.

Qualifications

• English proficiency is required for communication with partners and guests.
• Experience in tourism or Lapland-related operations is preferred.
• Microsoft Office skills are essential for planning and reporting.
• Driving licence is required in Rovaniemi and advantageous in Saariselkä.
• Additional languages and guiding experience are beneficial.

Responsibilities

• Lead a team to manage Christmas Operations and daily schedules.
• Coordinate transport scheduling with tour operators and bookings with suppliers.
• Serve as a liaison between tour operators and transport companies for smooth cooperation.
• Communicate changes to subcontractors and partners using various systems.
• Maintain ERP and handle invoicing to keep logistics on track.
• Work independently and guide team members when needed.
• Support peak-season activities and resolve issues under pressure.

Skills

English proficiency

Interpersonal skills

MS Office proficiency

Guiding experience

Driver's license

Education

Tourism-related education

Tools

ERP system

Booking systems

Job description

Lapland Staff Oy is seeking Christmas Operations Coordinators for the 2026 season in Saariselkä and Rovaniemi. You will oversee the Christmas operations team, coordinating transport, bookings and supplier relations to ensure smooth safaris for charter travelers.

Responsibilities include updating the ERP, invoicing when needed, and maintaining clear communication with partners. The role is seasonal, with a starting wage of €12.20 per hour (gross), under the Adventure Services collective agreement.