Jobs in Oviedo, España

Apply locations: Spain - Remote, United Kingdom - Remote
Time type: Full time
Posted on: Posted Yesterday
Job requisition id: R22821

About CrowdStrike:

As a global leader in cybersecurity, CrowdStrike protects the people, processes, and technologies that drive modern organizations. Since 2011, our mission has been to stop breaches with our advanced AI-native platform. We serve clients across all industries, helping keep their businesses, communities, and lives safe. We foster a culture of flexibility and autonomy, encouraging our team members to own their careers. Join us if you're passionate, innovative, and committed to our mission of cybersecurity.

About the Role:

We are seeking a Partner Operations Specialist to lead our partner training and enablement initiatives. You will manage training programs, coordinate events, and act as a liaison for our Alliance teams and Solution Architects, focusing on program administration and stakeholder engagement to enhance partner experiences and achieve successful outcomes.

Responsibilities:

1. Manage theater training credits and vouchers, including reporting, utilization tracking, and ROI analysis.
2. Monitor voucher/credit utilization, provide insights to regional leaders, and follow up with Alliance managers on inactive partners.
3. Track regional spending patterns.
4. Oversee CrowdConnect partner training events, coordinating with Partner Marketing.
5. Manage partner training schedules and tracking with regional marketing teams.
6. Handle LMS (Docebo) non-self enrollment schedules for instructor-led courses, including logistics, setup, and reporting.
7. Analyze post-event survey responses at the theater level.
8. Lead Alliance field enablement programs, policies, processes, incentives, and tools (deal registration, partner portal, Crossbeam, etc.).
9. Host monthly updates and support field Alliance requests and escalations related to Partner Program Readiness and LMS.
10. Deliver new hire training on programs and processes (onboarding, sourcing, tagging, etc.).
11. Support change management within the field operations team.
12. Provide regular updates on partner experience, initiatives, incentives, and operations to theater Alliances and Solution Architects.
13. Serve as the first point of contact for theater Alliances and Solution Architects regarding Partner Program Readiness, initiatives, and LMS support.
14. Collaborate with theater leadership on LMS training event requirements.
15. Champion LMS implementation, managing instructor-led course scheduling and providing guidance to field teams.
16. Own new hire training documentation and orientation materials, including program overview and organizational structure.

Qualifications:

• Fluent in English; additional languages are a plus.
• 4+ years of experience in Partner/Channel Operations or Partner readiness/programs.
• Strong interpersonal skills and ability to collaborate across teams.
• Self-motivated with attention to detail and process orientation.
• Excellent presentation, communication, and influencing skills.
• Proficiency in Excel, PowerPoint, Salesforce (Tableau preferred).
• Ability to adapt in a fast-paced, changing environment.
• Curious mindset and commitment to improving partner and team experiences.
• Strong task prioritization and optimization skills.

Benefits:

• Remote-friendly and flexible work culture.
• Competitive compensation and equity packages.
• Physical and mental wellness programs.
• Generous vacation and holiday policies.
• Paid parental and adoption leave.
• Professional development opportunities.
• Employee resource groups, volunteer opportunities, and vibrant office culture.
• Great Place to Work Certified globally.

CrowdStrike is an equal opportunity employer, committed to diversity and inclusion. We support veterans and individuals with disabilities. For assistance with the application process or accommodations, please contact us.