Treasury Solutions Consultant — Hybrid FinTech Scale‑up

Embat; Madrid; Híbrido; EUR 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Expert Mentorship

Ongoing Education

Performance Reviews

Latest Tech

Hybrid & Flexible

Generous Vacation

Tenure Rewards

Competitive Compensation

Flexible Remuneration

Language Skills

Team & Culture

Descripción de la vacante

Embat is scaling rapidly and leveraging its FinTech stack to deliver a modern financial operating system for mid‑market and enterprise clients. We seek a senior customer success/treasury specialist who can guide onboarding, nurture relationships, resolve issues, and drive renewals across our global client base.

You will collaborate with founders, enjoy ongoing education, and benefit from a hybrid work setup with generous vacation and flexible remuneration options.

Formación

• 3+ years of experience in treasury management, auditing, transactions, consultancy or related field in fintech.
• Hybrid profile willing to collaborate with diverse teams and have global impact.
• Excellent verbal and written communication skills.
• Strong customer-centric attitude and problem-solving mindset.
• Ability to learn new software and tools quickly.
• Bachelor's degree in business, finance, or related field preferred.
• Working proficiency in English and fluent in Spanish.

Responsabilidades

• Onboarding and training new customers through the onboarding process for our SaaS product.
• Build and maintain strong customer relationships as the primary contact.
• Provide timely customer support and coordinate with internal teams.
• Advocate for customers' needs and feedback to improve products.
• Monitor customer health metrics and address potential churn risks.
• Identify opportunities for upselling and renewals by demonstrating value.

Conocimientos

Treasury management

Customer relationship management

Financial technology experience

English language

Spanish language

Hybrid work

Educación

Bachelor's degree in business/finance

Descripción del empleo

Embat is scaling rapidly and leveraging its FinTech stack to deliver a modern financial operating system for mid‑market and enterprise clients. We seek a senior customer success/treasury specialist who can guide onboarding, nurture relationships, resolve issues, and drive renewals across our global client base.

You will collaborate with founders, enjoy ongoing education, and benefit from a hybrid work setup with generous vacation and flexible remuneration options.