Norwegian-Speaking Customer Service Agent To Málaga

Worldwiders Recruitment; Málaga; Presencial; EUR 22.000 - 28.000; Tempo integral

Benefícios oferecidos por esta vaga

Scandinavian work environment

Flexible working hours

Resumo da vaga

Worldwiders Recruitment in Málaga is seeking a Norwegian-speaking Customer Support Advisor to join a fast-growing startup. You will provide world-class customer service and technical support to Norwegian customers via phone and email, in a Scandinavian work environment.

Responsibilities include handling inquiries, troubleshooting, coordinating with customers and installers, and maintaining high service quality.

Qualificações

• Previous experience in communication and customer service.
• Strong technical understanding and troubleshooting skills.
• Comfortable working with computers and digital tools.
• Organizational and analytical abilities.
• Service-oriented attitude.
• Team player with positive environment.

Responsabilidades

• Provide outstanding customer service and support, both individually and as part of a team.
• Deliver high-quality solutions through clear communication and analytical troubleshooting, coordinating with customers and installers.
• Handle confidential information with care and professionalism.
• Maintain a high standard of service and quality in all interactions.
• Manage inquiries via phone and email.
• Proactively ensure all customer requests are handled efficiently.
• Perform additional administrative or support-related tasks as needed.

Conhecimentos

Customer service

Troubleshooting

Microsoft Office

Norwegian

English

Fast-paced

Descrição da vaga

We’re looking for a Norwegian-speaking Customer Support Advisor to join our team in sunny Malaga!

Could this be the opportunity for you?

In this role, you’ll provide world-class customer service and technical support for a fast-growing start-up in the Norwegian market. Your main focus will be to help customers solve their issues and deliver excellent service via phone and email.

Your Responsibilities

• Provide outstanding customer service and support, both individually and as part of a team
• Deliver high-quality solutions through clear communication and analytical troubleshooting, coordinating with customers and installers
• Handle confidential information with care and professionalism
• Maintain a high standard of service and quality in all interactions
• Manage inquiries via phone and email
• Proactively ensure all customer requests are handled efficiently
• Perform additional administrative or support-related tasks as needed

Your Qualifications

• Previous experience in communication and customer service
• Strong technical understanding and troubleshooting skills
• Comfortable working with computers and digital tools
• Good organizational and analytical abilities
• Problem-solving mindset and a genuine service-oriented attitude
• Team player who contributes to a positive and productive environment
• Knowledge of Microsoft Office
• Excellent communication skills in Norwegian and English
• Ability to work efficiently in a fast-paced environment
• You are already living in Spain and have the necessary documents to work here

What We Offer

• A chance to work for an exciting, fast-growing start-up
• Valuable international experience
• A friendly Scandinavian work environment with great career opportunities
• Flexible working hours - morning and evening shifts, including every other weekend