Norwegian speaking Technical Customer Support Agent in Malaga

Next Job Abroad; Málaga; On-site; Full time

Benefits offered by this job

Base salary with performance bonuses

Help with NIE number if needed

Stable role in a growing company

Job summary

A growing tech and e-commerce company in Málaga is looking for a customer support representative who is fluent in Norwegian and has a good command of English. The role involves helping customers with product onboarding, troubleshooting tech issues, and working in a friendly hybrid environment. Ideal candidates enjoy assisting people, can maintain composure under pressure, and prefer a close-knit team. The position offers a stable job with a competitive salary and performance bonuses.

Qualifications

• Fluent in Norwegian (written & spoken).
• Good level of English for internal communication.
• Around 1+ year experience in customer service/support.

Responsibilities

• Help customers with product onboarding and troubleshooting.
• Guide users through software and hardware setups.
• Solve tricky customer cases.

Skills

Fluent in Norwegian

Good level of English

Customer service experience

Comfortable with tech

Job description

Already living in Malaga and ready for something new?
We’re hiring for our client, a fast-growing company working with tech and e-commerce brands & they’re looking for someone who’s not just "good with customers"… but who actually cares.

Responsibilities

• Help customers with everything from product onboarding to troubleshooting tech issues
• Guide users through software, hardware & IoT setups
• Solve tricky cases
• Communicate via phone & email (mostly inbound)
• Document cases and keep things structured

You’ll be happy in this role if you:

• Actually enjoy helping people
• Can stay calm when things get messy
• Like figuring things out
• Prefer a smaller, close-knit team over a huge corporate setup
• Want stability

• Fluent in Norwegian (written & spoken)
• Good level of English (internal language)
• Around 1+ year experience in customer service/support
• Already based in Malaga (or very close)
• Comfortable with tech (you don’t need to be an expert, but not afraid of it either)

• Base salary + possibility to earn monthly performance bonuses
• Hybrid setup
• Help with NIE number if needed
• A stable role in a growing company