Technical Sales Specialist

SITA; Madrid; Presencial; EUR 45.000 - 75.000; Jornada completa

Descripción de la vacante

SITA is seeking a Technical Sales Specialist to support the Messaging portfolio in Madrid. You will identify customer needs, align technology solutions, and work with product and sales teams to drive business growth in air transport.

You will collaborate across commercial and engineering groups, stay abreast of tech trends, and help implement solutions for global airports and airlines. A 3–5 year background in technical sales within aviation is preferred.

Formación

• Bachelor's degree in Telecommunications, Computer Science, or a related technical field.
• 3-5 years of similar and relevant technical sales experience (preference given to aviation/airport experience).
• Preference given for knowledge/experience of IATA/ICAO messaging standards or related messaging system experience.

Responsabilidades

• Provide technical sales support, in collaboration with commercial sales, for existing and new customers.
• Work with product team to ensure our solutions meet customer requirements and identify new solutions.
• Support internal organizations in understanding how SITA’s Messaging service works.
• Stay updated with the latest technology trends.
• Participate in training programs and workshops to enhance skills.
• Interlock with commercial managers and sales.
• Assist with the design coordination and development of solutions with multiple parties internally and externally.
• Assist with the transfer of projects for implementation.
• Interact with colleagues to gain knowledge and share ideas.

Conocimientos

Customer needs

Business case

Commercial acumen

Networking

Partnering

Problem solving

Solutions dev

Strategic thinking

Systems integration

Technical writing

Educación

Bachelor's in Telecommunications/CS

3-5 years technical sales experience

IATA/ICAO messaging knowledge

Data exchange technologies knowledge

Analytical/problem-solving

Strong communication and teamwork

Descripción del empleo

Overview

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

About The Role & Team

As a Technical Sales Specialist in the SITA Communications and Data Exchange team, you will support sales in identifying solutions and driving business growth. Air transport is the world’s most global industry, and it’s built on global connectivity and powered by data. SITA’s Communications and Data Exchange portfolio securely connects airlines, airports, border agencies and passengers, all over the world and we process more industry data than any other provider.

As the air transport industry continues to evolve you will play a vital role within SITA’s Messaging portfolio by identifying solutions to meet customers’ requirements. You will be working with sales and business unit in the sales process, providing technical sales support to identify the best solution meeting customer requirements.

Reporting into the Messaging Business Solutions team, you will be a part of the Communications and Data Exchange Business Unit - the division within SITA tasked with transforming how the air transport industry connects, communicates, and unlocks the value of its data.

Purpose

Provide technical sales support for the Messaging portfolio and assist commercial/sales teams and product managers to grow the business.

Key Responsibilities

• Provide technical sales support, in collaboration with commercial sales, for existing and new customers.
• Work with product team to help ensure our solutions are meeting customer requirements and identify new solutions.
• Support internal organizations in understanding how SITA’s Messaging service works.
• Stay updated with the latest technology trends.
• Participate in training programs and workshops to enhance skills.
• Interlock with commercial managers and sales
• Assist with the contribution to the design coordination and development solutions working with multiple parties both internally and externally.
• Assist with the transfer of projects for implementation.
• Interact with colleagues to gain knowledge and to share ideas.

Qualifications

Profession Competencies

• Addressing Customer Needs
• Business Case Justification
• Commercial Acumen
• Networking
• Partnering for Clients' Success
• Problem Solving
• Products and Services
• Quality in Design
• Requirements Analysis
• Solutions Development
• Strategic Thinking
• System and Technology Integration
• Technical Writing/Documentation
• Technology/IT Consulting

Core Competencies

• Adhering to Principles & Values
• Communication
• Creating & Innovating
• Customer Focus
• Impact & Influence
• Leading Execution
• Results Orientation
• Teamwork

Education & Qualifications

• Bachelor’s degree in Telecommunications, Computer Science, or a related technical field.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills and teamwork abilities.
• Eagerness to learn and adapt in a fast-paced environment.
• 3-5 years of similar and relevant technical sales experience (preference given to aviation/airport experience)
• Preference given for knowledge/experience of IATA/ICAO messaging standards or related messaging system experience
• Understanding of data exchange technologies (preference given for ATI experience)
• Pragmatic and logical mindset
• Demonstrable ability to identify customer needs and match technology to meet those requirements.