Technical Sales Specialist

SITA Group; Madrid, Barcelona; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Flex Week: Work from home up to 2 days

Flex Day: Flexible workday

Flex-Location: Up to 30 days remote

Employee Wellbeing program

Professional Development opportunities

Competitive Benefits

Job summary

SITA is seeking a Technical Sales Specialist to support the Messaging portfolio and assist commercial teams in identifying solutions for airlines, airports, border agencies, and passengers. You will work with product and sales to tailor offerings and drive data exchange initiatives across the globe.

The role sits within the Communications and Data Exchange unit, reporting to the Messaging Business Solutions team. Fluency in English is required; Spanish is a strong advantage.

Qualifications

• Bachelor’s degree in Telecommunications, Computer Science, or a related technical field.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills and teamwork abilities.
• Eagerness to learn and adapt in a fast-paced environment.
• 3-5 years of similar and relevant technical sales experience (preference given to aviation/airport experience)
• Preference given for knowledge/experience of IATA/ICAO messaging standards or related messaging system experience
• Understanding of data exchange technologies (preference given for ATI experience)
• Pragmatic and logical mindset
• Demonstrable ability to identify customer needs and match technology to meet those requirements.
• Fluent English is required. Spanish is a strong advantage, and other languages are a plus.

Responsibilities

• Provide technical sales support, in collaboration with commercial sales, for existing and new customers.
• Work with product team to help ensure our solutions are meeting customer requirements and identify new solutions.
• Support internal organizations in understanding how SITA’s Messaging service works.
• Stay updated with the latest technology trends.
• Participate in training programs and workshops to enhance skills.
• Interlock with commercial managers and sales
• Assist with the contribution to the design coordination and development solutions working with multiple parties both internally and externally.
• Assist with the transfer of projects for implementation.
• Interact with colleagues to gain knowledge and to share ideas.

Skills

Addressing Customer Needs

Commercial Acumen

Networking

Partnering for Clients' Success

Problem Solving

Solutions Development

Strategic Thinking

System and Technology Integration

Technical Writing/Documentation

Technology/IT Consulting

Fluent English

Education

Bachelor’s degree in Telecommunications, Computer Science, or a related technical field

Job description

Overview

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don’t just move the world forward‑we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

ABOUT THE ROLE & TEAM:

As a Technical Sales Specialist in the SITA Communications and Data Exchange team, you will support sales in identifying solutions and driving business growth. Air transport is the world’s most global industry, and it’s built on global connectivity and powered by data. SITA’s Communications and Data Exchange portfolio securely connects airlines, airports, border agencies and passengers, all over the world and we process more industry data than any other provider.

As the air transport industry continues you will play a vital role within SITA’s Messaging portfolio by identifying solutions to meet customers’ requirements. You will be working with sales and business unit in the sales process, providing technical sales support to identify the best solution meeting customer requirements.

Reporting into the Messaging Business Solutions team, you will be a part of the Communications and Data Exchange Business Unit - the division within SITA tasked with transforming how the air transport industry connects, communicates, and unlocks the value of its data.

PURPOSE

Provide technical sales support for the Messaging portfolio and assist commercial/sales teams and product managers to grow the business.

KEY RESPONSIBILITIES

• Provide technical sales support, in collaboration with commercial sales, for existing and new customers.
• Work with product team to help ensure our solutions are meeting customer requirements and identify new solutions.
• Support internal organizations in understanding how SITA’s Messaging service works.
• Stay updated with the latest technology trends.
• Participate in training programs and workshops to enhance skills.
• Interlock with commercial managers and sales
• Assist with the contribution to the design coordination and development solutions working with multiple parties both internally and externally.
• Assist with the transfer of projects for implementation.
• Interact with colleagues to gain knowledge and to share ideas.

PROFESSION COMPETENCIES

• Addressing Customer Needs
• Business Case Justification
• Commercial Acumen
• Networking
• Partnering for Clients' Success
• Problem Solving
• Products and Services
• Quality in Design
• Requirements Analysis
• Solutions Development
• Strategic Thinking
• System and Technology Integration
• Technical Writing/Documentation
• Technology/IT Consulting

CORE COMPETENCIES

• Adhering to Principles & Values
• Communication
• Creating & Innovating
• Customer Focus
• Impact & Influence
• Leading Execution
• Results Orientation
• Teamwork

EDUCATION & QUALIFICATIONS

• Bachelor’s degree in Telecommunications, Computer Science, or a related technical field.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills and teamwork abilities.
• Eagerness to learn and adapt in a fast-paced environment.
• 3-5 years of similar and relevant technical sales experience (preference given to aviation/airport experience)
• Preference given for knowledge/experience of IATA/ICAO messaging standards or related messaging system experience
• Understanding of data exchange technologies (preference given for ATI experience)
• Pragmatic and logical mindset
• Demonstrable ability to identify customer needs and match technology to meet those requirements.
• Fluent English is required. Spanish is a strong advantage, and other languages are a plus.

WHAT WE OFFER

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

• Flex Week: Work from home up to 2 days/week (depending on your team's needs)
• Flex Day: Make your workday suit your life and plans.
• Flex-Location: Take up to 30 days a year to work from any location in the world.
• Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
• Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.
• Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Salary / Compensation Note

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