Technical Sales Specialist

SITA; Barcelona; On-site; EUR 60,000 - 90,000; Full time

Job summary

SITA is seeking a Technical Sales Specialist to drive solutions in the Messaging portfolio for air transport clients worldwide. You will collaborate with sales, product teams, and customers to identify the best technical solutions that meet requirements.

Reporting into the Communications and Data Exchange unit, you will stay abreast of technology trends and contribute to solution development, ensuring successful delivery from concept to implementation in a fast-paced, global environment.

Qualifications

• Bachelor’s degree in Telecommunications, Computer Science, or a related technical field.
• 3–5 years of technical sales experience in aviation/airport context preferred.
• Knowledge of IATA/ICAO messaging standards or related messaging systems is a plus.

Responsibilities

• Provide technical sales support for the Messaging portfolio in collaboration with commercial sales.
• Work with product team to ensure solutions meet customer requirements and identify new solutions.
• Support internal organizations in understanding how SITA’s Messaging service works.
• Stay updated with the latest technology trends.
• Participate in training programs and workshops to enhance skills.

Skills

Addressing Customer Needs

Business Case Justification

Commercial Acumen

Networking

Partnerships for Clients' Success

Problem Solving

Education

Bachelor’s degree in Telecommunications, Computer Science, or a related technical field

Job description

Overview

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

About The Role & Team

As a Technical Sales Specialist in the SITA Communications and Data Exchange team, you will support sales in identifying solutions and driving business growth. Air transport is the world’s most global industry, and it’s built on global connectivity and powered by data. SITA’s Communications and Data Exchange portfolio securely connects airlines, airports, border agencies and passengers, all over the world and we process more industry data than any other provider.

As the air transport industry continues to evolve you will play a vital role within SITA’s Messaging portfolio by identifying solutions to meet customers’ requirements. You will be working with sales and business unit in the sales process, providing technical sales support to identify the best solution meeting customer requirements.

Reporting into the Messaging Business Solutions team, you will be a part of the Communications and Data Exchange Business Unit - the division within SITA tasked with transforming how the air transport industry connects, communicates, and unlocks the value of its data.

Purpose

Provide technical sales support for the Messaging portfolio and assist commercial/sales teams and product managers to grow the business.

Key Responsibilities

• Provide technical sales support, in collaboration with commercial sales, for existing and new customers.
• Work with product team to help ensure our solutions are meeting customer requirements and identify new solutions.
• Support internal organizations in understanding how SITA’s Messaging service works.
• Stay updated with the latest technology trends.
• Participate in training programs and workshops to enhance skills.
• Interlock with commercial managers and sales
• Assist with the contribution to the design coordination and development solutions working with multiple parties both internally and externally.
• Assist with the transfer of projects for implementation.
• Interact with colleagues to gain knowledge and to share ideas.

Qualifications

Profession Competencies

• Addressing Customer Needs
• Business Case Justification
• Commercial Acumen
• Networking
• Partnering for Clients' Success
• Problem Solving
• Products and Services
• Quality in Design
• Requirements Analysis
• Solutions Development
• Strategic Thinking
• System and Technology Integration
• Technical Writing/Documentation
• Technology/IT Consulting

Core Competencies

• Adhering to Principles & Values
• Communication
• Creating & Innovating
• Customer Focus
• Impact & Influence
• Leading Execution
• Results Orientation
• Teamwork

Education & Qualifications

• Bachelor’s degree in Telecommunications, Computer Science, or a related technical field.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills and teamwork abilities.
• Eagerness to learn and adapt in a fast-paced environment.
• 3-5 years of similar and relevant technical sales experience (preference given to aviation/airport experience)
• Preference given for knowledge/experience of IATA/ICAO messaging standards or related messaging system experience
• Understanding of data exchange technologies (preference given for ATI experience)
• Pragmatic and logical mindset
• Demonstrable ability to identify customer needs and match technology to meet those requirements.