Technical Account Manager, Iberia

remoteo; Barcelona; Presencial; EUR 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid vacation days

Private medical insurance

Life insurance

Disability insurance

Public health enrollment

Learning & development programs

Descripción de la vacante

Veeam is the Data and AI Trust Company, helping organizations protect and optimize data and AI at scale. The Technical Account Manager will architect and manage professional services engagements, focusing on availability solutions, data protection, and analytics, with extensive experience in virtualization, storage, networking, and enterprise applications.

The role requires strong consulting and project management skills, fluent English, Spanish and Catalan, and the ability to travel for on-site

Formación

• Bachelor's Degree in technology required; combination of education and experience considered
• Hands-on experience with Veeam's Core products
• Proven Consulting and Project Management experience
• Strong understanding of virtualization (VMware/Hyper-V) and storage technologies
• Experience with data management, data protection, and data analytics
• Experience with Data Center, Business Continuity and operating systems; multiple projects/accounts management
• Business proficiency in Spanish, Catalan, and English

Responsabilidades

• Provide input to proposals and Statements of Work
• Support delivery implementation and consulting services for Veeam solutions
• Provide project guidance (plans, schedules, communication plans, resource plans, status updates)
• Assist with assessment, design of solutions and post-installation issues
• Assist with effort estimation for Veeam solution implementations
• Create white papers, solution guides, best practices, documentation
• Deliver onsite knowledge transfer on Veeam solutions
• Document configuration and completed activities
• Analyse installed environments and guide optimal configurations
• Facilitate communication between client and Veeam support
• Identify additional needs within the client environment that can be resolved with Veeam solutions
• Provide input for process and documentation improvements
• Overnight business stays to meet objectives

Conocimientos

VMware VCP

Microsoft MCSE

Prince2

ITIL

PMP

Communication skills

Virtualisation

Networking fundamentals

Data management

Data protection

Data analytics

OS familiarity

Cloud knowledge

Spanish

Catalan

English

Educación

Bachelor's Degree in technology

Herramientas

Veeam Core products

VMware

Hyper-V

Fibre Channel

Ethernet

Cloud services

Exchange

SQL

Descripción del empleo

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

The Technical Account Manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements.

The focus is on architecting and project management of availability solutions, including data protection and monitoring. The Technical Account manager is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization.

Location:

Based in Barcelona (Work from Home combined with face-to-face customer visits)

What You'll Do

• Provide input to the writing of proposals and Statements of Work
• Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables
• Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)
• Assist with assessment and design of solutions
  as well as post-installation issues
• Assist with Veeam Software solution implementation effort estimation
• Create white papers, solutions guides, best practices, custom documentation, etc.
• Deliver onsite knowledge transfer on Veeam Software solutions
• Document configuration and completed activities
• Analyse installed environments and guide optimal Veeam Software configurations
• Facilitate communication between client and Veeam support
• Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions
• Provide input for improvement of process and documentation
• Overnight business stays to meet company goals and objectives

What You'll Bring:

• VMware VCP, Microsoft MCSE or equivalent experience
• Prince 2, ITIL, PMP, or equivalent experience
• Bachelor's Degree in technology required (A combination of education and experience will be considered)
• Hands-on experience with Veeam's Core products
• Proven Consulting and Project Management experience7l>
• Excellent communication, interpersonal and relationship-building skills
• Significant experience and understanding of virtualisation technologies such as VMware and Hyper-V
• Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.)
• Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services)
• Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)
• Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.)
• Experience with Data Management, Data Protection, Data Analytics
• Extensive experience with Data Center, Business Continuity and Operating Systems
• Experience successfully managing multiple simultaneous projects and accounts
• Working knowledge of Cloud technologies, capabilities, and protocols
• Business proficient in Spanish and Catalan and English

What You'll Get:

• 22 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and dependents through Sanitas, with unlimited coverage in-network and 90% coverage out-of-network medical services
• Life insurance with enhanced coverage and increased benefit for accidental death
• Disability insurance with enhanced coverage and increased benefit for accidental disability
• Enrollment in Spanish public health and social security system, including maternity/paternity care, unemployment benefits, and pension contributions
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O'Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently present outside Spain, Veeam reserves the right to decline consideration of the application for the job. A remote job is only possible in case the employee is located in Spain.

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.

By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.