Technical Account Manager, Iberia

Veeam Software, Inc.; Barcelona; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

22 days vacation

Private medical insurance

Life insurance

Disability insurance

Spanish public health & social system

Learning & growth programs

Job summary

Veeam Software, Inc. in Barcelona seeks a Technical Account Manager to architect and manage professional services engagements, focusing on availability solutions, data protection and monitoring. Based in Barcelona with hybrid work combining home office and client visits.

You’ll lead proposals, guide project plans, deliver knowledge transfer, and optimize configurations while collaborating with clients and internal teams. Spanish and Catalan plus English are required.

Qualifications

• Bachelor’s degree in technology or equivalent experience.
• Proven consulting and project management experience.
• Excellent communication, interpersonal and relationship-building skills.
• Hands-on with virtualization technologies such as VMware/Hyper-V.

Responsibilities

• Provide input to proposals and Statements of Work.
• Support delivery and consulting services for solution design and deliverables.
• Manage project plans, schedules, communications and resources.
• Assist with assessment, design and post-installation issues.
• Estimate effort for solution implementations.
• Create solutions guides, white papers and best practices.
• Deliver onsite knowledge transfer and document configurations.
• Analyse environments and guide optimal Veeam configurations.
• Facilitate client–Veeam support communications, identify further needs.
• Contribute to process improvements and occasional overnight travels.

Skills

Project management

Consulting experience

Communication skills

Virtualization

Networking basics

Data protection

Cloud technologies

Multitasking

Education

Bachelor’s Degree in technology

Tools

VMware

Microsoft MCSE

Prince2

ITIL

PMP

Veeam Core products

Job description

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

The Technical Account Manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements.

The focus is on architecting and project management of availability solutions, including data protection and monitoring.

Location: Based in Barcelona (Work from Home combined with face-to-face customer visits)

What You'll Do

• Provide input to the writing of proposals and Statements of Work
• Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables
• Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)
• Assist with assessment and design of solutions as well as post-installation issues
• Assist with Veeam Software solution implementation effort estimation
• Create white papers, solutions guides, best practices, custom documentation, etc.
• Deliver onsite knowledge transfer on Veeam Software solutions
• Document configuration and completed activities
• Analyse installed environments and guide optimal Veeam Software configurations
• Facilitate communication between client and Veeam support
• Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions
• Provide input for improvement of process and documentation
• Overnight business stays to meet company goals and objectives

What You'll Bring

• VMware VCP, Microsoft MCSE or equivalent experience
• Prince 2, ITIL, PMP, or equivalent experience
• Bachelor’s Degree in technology required (A combination of education and experience will be considered)
• Hands-on experience with Veeam’s Core products
• Proven Consulting and Project Management experience
• Excellent communication, interpersonal and relationship-building skills
• Significant experience and understanding of virtualisation technologies such as VMware and Hyper-V
• Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.)
• Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services)
• Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)
• Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.)
• Experience with Data Management, Data Protection, Data Analytics
• Extensive experience with Data Center, Business Continuity and Operating Systems
• Experience successfully managing multiple simultaneous projects and accounts
• Working knowledge of Cloud technologies, capabilities, and protocols
• Business proficient in Spanish and Catalan and English

What You'll Get

• 22 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and dependents through Sanitas, with unlimited coverage in-network and 90% coverage out-of-network medical services
• Life insurance with enhanced coverage and increased benefit for accidental death
• Disability insurance with enhanced coverage and increased benefit for accidental disability
• Enrollment in Spanish public health and social security system, including maternity/paternity care, unemployment benefits, and pension contributions
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note:

If the applicant is permanently present outside Spain, Veeam reserves the right to decline consideration of the application for the job. A remote job is only possible in case the employee is located in Spain.

Veeam Software is an equal opportunity employer

and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.

By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.