Tailormade Travel Sales & Quotations Specialist

HBX Group; Islas Canarias; On-site; EUR 35,000 - 55,000; Full time

Job summary

HBX Group is a leading technological partner in travel, connecting hotels, transport, activities and payments, serving 300,000 hotels and 60,000 high-value clients across 140 markets. This role drives profitable sales by turning tailor-made inquiries into confirmed bookings, delivering accurate quotations, and engaging customers to maximise satisfaction.

The position collaborates with Sales, Ecommerce, Supply and Sourcing teams to support commercial success and operational efficiency, leveraging

Qualifications

• Proven track record in converting inquiries into bookings.
• Strong communication and customer service skills.
• Ability to manage multiple inquiries with speed and accuracy.
• Experience with travel reservations or commercial operations.
• Analytical skills to assess pricing and margins.

Responsibilities

• Manage tailor-made inquiries and quote requests across all brands, with proactive follow-up to maximise conversion.
• Coordinate with suppliers and internal teams to meet quotation turnaround times within 24-48 hours.
• Collaborate with Sales and Ecommerce teams to identify new business opportunities and support account growth.
• Proactively generate sales opportunities through outbound calls, lead management and follow-up activities.
• Support the Sourcing team with supplier administration and operational activities as required.
• Maintain accurate records and ensure all inquiries, quotations and bookings are managed efficiently in business systems.
• Deliver a high standard of customer service through professional communication and timely issue resolution.

Skills

Sales mindset

Quotation skills

Customer engagement

Negotiation

Stakeholder management

Data analysis

Excel proficient

CRM systems

Travel industry

Tools

CRM software

Job description

HBX Group is a leading technological partner in travel, connecting hotels, transport, activities and payments, serving 300,000 hotels and 60,000 high-value clients across 140 markets. This role drives profitable sales by turning tailor-made inquiries into confirmed bookings, delivering accurate quotations, and engaging customers to maximise satisfaction.

The position collaborates with Sales, Ecommerce, Supply and Sourcing teams to support commercial success and operational efficiency, leveraging