Supervisor de Equipo de Limpieza de Hoteles de Lujo

Placements24; Mérida; On-site; EUR 17,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Gratuities

Health benefits

Career advancement opportunities

Job summary

Placements24 is seeking an experienced Luxury Hotel Cleaning Team Supervisor in Mérida, Mexico to lead, train, and motivate a team of cleaning professionals in a five-star hotel environment.

You will oversee daily operations, inspect spaces, enforce safety policies, and coordinate with other departments to deliver flawless service. A strong emphasis on leadership, attention to detail, and guest satisfaction is essential.

Qualifications

• Proven experience as a supervisor in hotel housekeeping or similar role.
• Strong knowledge of cleaning techniques, hygiene standards, and safety regulations in hospitality.
• Excellent leadership, communication, and interpersonal skills.
• Ability to motivate and manage a team effectively.
• Attention to detail and commitment to high cleanliness standards.

Responsibilities

• Oversee and manage daily cleaning department operations.
• Supervise, train, and schedule housekeeping staff for coverage and efficiency.
• Inspect guest rooms, public areas, and back-of-house spaces to ensure luxury standards.
• Implement and enforce policies related to cleaning, sanitation, and safety.
• Manage inventory of cleaning supplies, linens, and amenities.
• Address guest concerns or special requests promptly and professionally.
• Maintain a positive and productive work environment for the team.
• Ensure proper use and maintenance of cleaning equipment and supplies.
• Coordinate with front desk and maintenance for seamless service.

Skills

Leadership

Team supervision

Training staff

Attention to detail

Communication

Spanish proficiency

Education

High school diploma

Hospitality management education

Job description

About the Role

Our client, a prestigious luxury hotel in the heart of Mérida, Yucatán , is seeking an experienced and meticulous Luxury Hotel Cleaning Team Supervisor. This critical role ensures that all guest areas, common spaces, and back-of-house operations meet the exceptionally high standards of cleanliness and presentation demanded by our discerning clientele. The Supervisor will lead, train, and motivate a team of cleaning professionals, orchestrating daily tasks to maintain impeccable hygiene and aesthetic appeal. This is an excellent opportunity for an individual passionate about hospitality and dedicated to delivering flawless service in a five-star environment. If you excel in team management and possess an uncompromising commitment to cleanliness, we invite you to apply.

Key Responsibilities

• Oversee and manage the daily operations of the hotel's cleaning department.
• Supervise, train, and schedule housekeeping staff to ensure efficient workflow and adequate coverage.
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure adherence to luxury standards.
• Implement and enforce hotel policies and procedures related to cleaning, sanitation, and safety.
• Manage inventory of cleaning supplies, linens, and amenities, ensuring adequate stock.
• Address guest concerns or special requests related to housekeeping promptly and professionally.
• Maintain a positive and productive work environment for the cleaning team.
• Ensure the proper use and maintenance of cleaning equipment and supplies.
• Coordinate with other hotel departments, such as front desk and maintenance, to ensure seamless guest service.

Requirements

• Proven experience as a supervisor in hotel housekeeping or a similar hospitality cleaning role.
• Strong knowledge of cleaning techniques, hygiene standards, and safety regulations relevant to the hospitality industry.
• Excellent leadership, communication, and interpersonal skills.
• Ability to motivate and manage a team effectively.
• Attention to detail and a commitment to maintaining high standards of cleanliness.
• Must be able to work flexible hours, including weekends and holidays.
• High school diploma or equivalent; further education in hospitality management is a plus.
• Familiarity with the luxury hotel market in Mérida is desirable.
• Proficiency in Spanish is required; English is a plus.

Benefits

• Our client offers a competitive salary, gratuities, comprehensive health benefits, and opportunities for career advancement within a renowned luxury hotel brand.
• You will enjoy working in a beautiful environment in Mérida , with access to hotel amenities and a supportive management team dedicated to your professional growth.