Student Experience

Mindmatch; León; Presencial; EUR 24.000 - 36.000; Jornada completa

Descripción de la vacante

MindMatch is seeking a Student Experience professional to lead the frontline support for a global cohort across Shanghai, Dubai, and Madrid. You will coordinate logistics, schedules, and cohort operations to keep the programme running smoothly.

You’ll be the trusted point of contact for students’ academic, personal, and cultural journeys, plan engaging events, and collaborate with cross‑functional teams to ensure a consistent, high‑quality experience for international students.

Formación

• Bachelor's degree in Psychology, Education, or related field.
• 1-3 years in student experience or related roles.
• Strong organizational and communication skills.
• Willingness to travel and live in multiple cities.

Responsabilidades

• Run day-to-day logistics and cohort operations for the programme.
• Be the go-to for students' academic, personal, and cultural journeys.
• Create vibrant community experiences through events and exchanges.
• Coordinate with cross-functional teams to ensure consistent student support across geographies.

Conocimientos

Student experience

Organisational skills

Interpersonal skills

Travel willingness

Educación

Bachelor's degree in Psychology, Education, Human Development, or related

Descripción del empleo

Student Experience MindMatch Marzán, castilla y león, Spain

Descripción del trabajo

About the Company

Tetr College of Business is an immersive Undergraduate and Masters institution designed to cultivate the next generation of business leaders and entrepreneurs. With a strong focus on experiential learning, industry immersion, and a future-forward curriculum, we equip students with the skills and mindset needed to thrive in the dynamic global business landscape.

About the Role

Be the front line of the student experience across Shanghai, Dubai, and Madrid, supporting students as they build real ventures in live global markets.

Responsibilities

• Run the day-to-day engine that keeps the programme seamless logistics, schedules, and cohort operations, flawlessly executed.
• Act as the go-to person for students academic, personal, and cultural journeys, building trust across a diverse global cohort.
• Drive vibrant community experiences through events and cultural exchange, while owning student records and communication with precision.
• Partner cross-functionally for a consistent experience across geographies, using feedback to keep students supported and set up to succeed.

Qualifications

• Bachelors degree in Psychology, Education, Human Development, or a related discipline.

Required Skills

• 1-3 years of experience in student experience, student affairs, residential education, programme leadership, community building, or events management.
• Strong organisational skills, managing documentation, trackers, logistics, and operational processes, while staying calm under pressure with a dynamic workload.
• Excellent interpersonal and communication skills, with an understanding of the challenges international students face adjusting to new environments.
• Willingness to travel and live across Shanghai, Dubai, and Madrid throughout the academic year, with prior experience living or working in China, Spain, UAE, or a comparable environment.

Preferred Skills

• Experience supporting multicultural or internationally distributed programmes. xkdbapo
• Familiarity with student conduct processes and behavioural intervention frameworks.