Strategic TAM — Financial Services & AI Strategy

Amazon Web Services; Barcelona; On-site; EUR 120,000 - 160,000; Full time

Job summary

Amazon Web Services in Barcelona, ES, is seeking a Sr. Technical Account Manager for Strategic Industries in Financial Services.

This full-time, on-site position supports large financial services customers across capital markets, insurance, and banking, guiding cloud strategy and operational excellence. You will act as the principal technical advisor, coordinating with engineering teams to resolve issues, and leveraging AI to deliver proactive, high-value recommendations.

Qualifications

• Experience in design/implementation/operations/consulting with distributed applications.
• Bachelor's degree in computer science, engineering, mathematics or equivalent.
• Experience in external enterprise customer-facing role as a technical lead, with strong oral and written communication skills.
• Experience solving problems with technology in the Global Financial Services Industry.
• Speak, write, and read fluently in Spanish.

Responsibilities

• The TAM role is not directly hands on keyboard within the customer's environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution.
• Work proactively as part of the AWS Unified Operations (UOps) delivery model to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.
• Effectively represent AWS within a customer's environment leveraging your technical acumen and customer-facing skills.
• Drive discussions with senior leadership regarding incidents, trade-offs, regulatory requirements, support and risk management.
• Own the technical strategy for assigned customers — seeing across compute, storage, networking, security, data, and application domains to ensure they align and produce coherent outcomes.
• Define and maintain operational frameworks including DevSecOps practices, Operational Excellence standards, and Target Operating Models tailored to each customer's environment.
• Proactively keep customers' AWS environments operationally healthy through application-specific reviews, proactive monitoring, and custom runbooks.
• Use generative AI tools fluently to accelerate troubleshooting and operational reviews, and to surface insights that drive proactive, high-value recommendations for customers.
• Help customers adopt AWS generative AI services to modernise their operations and deliver measurable business outcomes.
• Leverage AI agents for workload discovery, deep-dive reviews, and resilience assessments, steering agent outputs into actionable strategies that address cross-domain risks and opportunities.

Skills

Distributed applications experience

Communication skills

Spanish fluency

Education

Bachelor's degree in CS/Engineering/Math or equivalent

Job description

Amazon Web Services in Barcelona, ES, is seeking a Sr. Technical Account Manager for Strategic Industries in Financial Services.

This full-time, on-site position supports large financial services customers across capital markets, insurance, and banking, guiding cloud strategy and operational excellence. You will act as the principal technical advisor, coordinating with engineering teams to resolve issues, and leveraging AI to deliver proactive, high-value recommendations.