Strategic Key Account Manager, SME FinTech (Hybrid/Remote)

Vivid-Housing-; Barcelona; Hybrid; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Hybrid or remote work options

Job summary

Vivid Money is seeking a Key Account Manager to own and grow an existing SME book, focusing on upsell, cross-sell and renewals across the DACH region. You’ll deepen relationships, forecast pipelines, and negotiate value-driven pricing with multiple stakeholders.

You’ll work in a hybrid or remote setup, collaborate cross-functionally to improve user experience, and contribute to a fast-paced AI-native scale-up.

Qualifications

• Degree in business administration, finance, or related field.
• Minimum 2 years in Sales or Account Management, FinTech/financial services preferred.
• Excellent written and verbal English and German; other languages a plus.
• Analytical mindset.
• Proficient in CRM systems (Salesforce, Aircall).
• Strong organisational skills and accountability in a fast-paced scale-up.
• KYB/AML and risk mitigation knowledge is a plus.
• AI tools proficiency is a plus.

Responsibilities

• Maintain and grow SME book focusing on up-sell, cross-sell and renewals.
• Proactively build long-term multi-stakeholder relationships.
• Maximise feature alignment to deliver value to Vivid clients.
• Monitor, forecast, and report pipeline in the CRM.
• Present, negotiate and structure complex pricing for accounts.
• Follow account management processes and provide feedback.
• Act as a voice of the customer and collaborate cross-functionally.
• Consistently achieve and exceed targets.

Skills

English fluency

German fluency

Analytical mindset

Organisation

Sales & Account Mgmt

Education

Business/Finance degree

Tools

Salesforce

Aircall

Job description

Vivid Money is seeking a Key Account Manager to own and grow an existing SME book, focusing on upsell, cross-sell and renewals across the DACH region. You’ll deepen relationships, forecast pipelines, and negotiate value-driven pricing with multiple stakeholders.

You’ll work in a hybrid or remote setup, collaborate cross-functionally to improve user experience, and contribute to a fast-paced AI-native scale-up.