Strategic Key Account Manager – SME Growth (Remote)

Vivid Money; Barcelona; Hybrid; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Hybrid or remote work

Learning budget

Job summary

Vivid Money is hiring a Key Account Manager to own and grow an existing SME book in Europe. You’ll deepen relationships, drive retention and unlock the full value of Vivid for current clients, combining commercial drive with an analytical mindset in an AI-native scale-up.

You’ll manage multi-stakeholder relationships, negotiate pricing, forecast pipelines, and align features to client needs while contributing to a fast-paced, Hybrid or remote work setup with a dedicated learning budget.

Qualifications

• Degree in business administration, finance, or related field.
• Minimum 2 years in Sales or Account Management.
• Excellent English and German; other languages a plus.
• Analytical mindset with strong organizational skills.
• CRM proficiency with Salesforce and Aircall.
• KYB, AML and risk mitigation knowledge is a plus.
• Market specifications understanding a plus.
• Proficiency with AI tools is a plus.

Responsibilities

• Maintain and grow SME book of business with up-sell and renewals.
• Proactively build long-term multi-stakeholder relationships.
• Align features and products to deliver value to clients.
• Forecast and report pipeline within CRM.
• Present and structure complex pricing models.
• Follow account management processes and provide feedback.
• Advocate for customers and collaborate cross-functionally.
• Consistently meet and exceed targets.

Skills

English (written & verbal)

German language

Analytical mindset

Time management/organization

Sales experience

Account Management experience

Education

Bachelor's degree in business administration, finance, or related field

Tools

Salesforce

Aircall

Job description

Vivid Money is hiring a Key Account Manager to own and grow an existing SME book in Europe. You’ll deepen relationships, drive retention and unlock the full value of Vivid for current clients, combining commercial drive with an analytical mindset in an AI-native scale-up.

You’ll manage multi-stakeholder relationships, negotiate pricing, forecast pipelines, and align features to client needs while contributing to a fast-paced, Hybrid or remote work setup with a dedicated learning budget.