Remote Key Account Manager - Enterprise SaaS (Spain)

Direccion Comercial Norte; Burgos; Remote; EUR 55,000 - 78,000; Full time

Job summary

Direccion Comercial Norte is seeking a Remote Key Account Manager to manage and grow strategic enterprise relationships from anywhere in Spain. You will focus on client retention, identify upsell opportunities, and act as a trusted advisor to our key clients.

The role requires a strategic mindset, a passion for technology, and strong communication in a remote setup, with extensive collaboration across cross-functional teams to deliver value and drive revenue.

Qualifications

• Bachelor's degree in a related field.
• Minimum 5 years of experience in KAM, Sales or Customer Success in B2B tech.
• Proven track record with enterprise-level accounts.

Responsibilities

• Manage a portfolio of enterprise clients focused on retention and growth.
• Develop and execute strategic account plans to meet client and company goals.
• Identify upselling and cross-selling opportunities for software solutions.
• Serve as primary contact for clients, addressing needs and resolving issues.
• Conduct regular business reviews to ensure satisfaction and demonstrate value.
• Collaborate with sales, support, and product teams for a seamless client experience.
• Stay updated on industry trends and product developments to advise clients.
• Gather client feedback to inform product and service improvements.
• Aim to exceed client satisfaction and revenue targets for your portfolio.

Skills

Key Account Management

Enterprise sales

B2B technology

Negotiation

Communication

Education

Bachelor's degree in Business, Marketing, Computer Science, or a related field

Tools

Salesforce

Job description

Direccion Comercial Norte is seeking a Remote Key Account Manager to manage and grow strategic enterprise relationships from anywhere in Spain. You will focus on client retention, identify upsell opportunities, and act as a trusted advisor to our key clients.

The role requires a strategic mindset, a passion for technology, and strong communication in a remote setup, with extensive collaboration across cross-functional teams to deliver value and drive revenue.