Strategic Account Manager (Growth)

Dcycle; Madrid; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

23 paid vacation days

7 days of team-building per year

Flexible compensation via Factorial (m

meals, transport and childcare

Subsidized training

Flexible work schedule

Job summary

Dcycle is seeking a Strategic Account Manager (Growth) to lead growth for 40-50 key accounts in Spain. You will drive upsell and cross-sell, expand to new sites and buyers across procurement, IT, finance and management, and run quarterly business reviews with senior stakeholders.

You will report to the Head of Sales Spain and work with our international team. Expect to map accounts, develop expansion plans, and close expansion deals including new products for quality and procurement teams.

Qualifications

• 5–8 years in B2B SaaS with account management or sales at C-level.
• Proven track record of growing accounts and hitting expansion targets.
• Excellent communication and executive-facing presentation skills.

Responsibilities

• Own expansion of 40-50 key accounts (upsell, cross-sell, new sites and buyers).
• Prepare and run quarterly business reviews with key accounts and execs.
• Research complex topics and present them concisely to CFOs/plant managers.
• Sell newer products to procurement, IT, finance and quality teams.
• Advance relationships to the management committee and connect with international teams.
• Collaborate with Customer Success on adoption and renewal while owning growth.
• Maintain pipeline and forecast in HubSpot and leverage AI for benchmarks.

Skills

B2B SaaS

Account management

Expansion / upsell

C-level selling

Bilingual Spanish & English

Education

Bachelor's degree or equivalent

Tools

HubSpot

Job description

The Dcycle Vision.

Every company will be profoundly impacted by the adoption of artificial intelligence over the next five years. The companies that make the most of this shift will gain a competitive advantage over the rest.

AI models are already capable of automating a large part of business operations and processes. The problem is that companies are not yet ready to unlock that potential. For AI to be truly useful, it needs context. Today, however, information remains scattered across spreadsheets, systems, suppliers, and departments, making it difficult for AI to understand the business and act effectively.

Dcycle solves this. We bring financial, operational, and supply chain data together in a single, trusted source of truth, enabling teams and AI agents to work from the same data.

Your Role: Strategic Account Manager (Growth)

You own the growth of around 40-50 key Dcycle customers in Spain, and you share with the team a wider portfolio of smaller accounts. Your job is to help each of them get more value from Dcycle and buy more: new modules, new sites and new buyers inside the company, from procurement and IT to finance and general management. You run quarterly business reviews with key accounts, take complex topics (a new regulation, a market benchmark, a technical use case) and explain them simply, and open doors to the management committee and to our international team. You report to the Head of Sales Spain.

What Your First Months Will Look Like

You'll hit the ground running. In your first weeks you'll learn the product inside out (automated data collection, multi-framework reporting, product LCA, supplier engagement, ISO management systems and Leia, our built-in AI), meet your portfolio together with Customer Success and map each account: who buys, what they use and what they are missing.

By month three, you'll have account plans for your key customers, you'll have run your first QBRs and closed your first expansion deals, including our new products for quality and procurement teams.

By month six, you'll be selling to buyers outside sustainability in several accounts and you'll be on track with your quota.

What you'll do

• Own the expansion of your 40-50 key accounts (upsell, cross-sell, new sites and new buyers), and work the shared portfolio through Customer Success signals and campaigns.

• Prepare and run quarterly business reviews with key accounts: results, benchmarks against their sector, upcoming regulation and next steps.

• Research complex topics (new regulations, market benchmarks, technical use cases), simplify them and present them so that a CFO or a plant manager gets it in five minutes.

• Sell our newer products, such as ISO management systems and supplier evaluation, to procurement, IT, finance and quality teams.

• Take relationships up to the management committee, and connect international customers with our international team.

• Work hand in hand with Customer Success: they own adoption and renewal, you own growth.

• Keep your pipeline and forecast up to date in HubSpot, and use AI to research, build benchmarks and prepare your QBRs.

Soft Skills: How we work

At Dcycle, your title no longer describes everything you do. Speed changed our culture: anyone can build, and AI agents multiply what each of us gets done. We expect three things from everyone who joins:

• You build your own solutions. When you find a problem, you don't wait for someone else to fix it. You design the solution, build it and put it into the world, whether it is a playbook, an automation or an agent that does part of the work.

• You keep learning. What you know today isn't enough for tomorrow. You pick up new disciplines and areas of knowledge so that no problem or obstacle stops you.

• You are honest and accountable. You share what you are building before you build it, you own the outcome and not just the output, and you say things as they are.

For this role we also need you to be a great communicator: you turn something complex into a clear story, and you are comfortable presenting it to a management committee.

We are managers of one and many: we run our own work and we orchestrate AI agents to multiply it. In return, the company removes bureaucracy and protects good-faith mistakes.

Technical Skills

Minimum Requirements

• 5-8 years in B2B SaaS, with at least 3 years in account management, expansion or customer-facing sales at C-level.

• A track record of growing accounts and hitting expansion targets.

• You have sold to procurement, IT, finance or general management.

• You write and present very well, and you have run QBRs or presentations to management committees.

• You understand technical use cases well enough to explain them; you don't need to configure them.

• You already use AI in your daily work. We will ask you to show us how.

• Languages: bilingual Spanish and English.

We value skills that include:

• A degree in engineering, environmental science, economics or similar.

• Knowledge of ESG, quality management (ISO), procurement or supply chain.

• Experience with industrial or food and beverage companies.

We’re not just looking for experience; we’re looking for people with a growth mindset who can drive innovation and challenge the status quo.

Salary & Benefits

• Competitive base DOE + uncapped variable. The more you grow your accounts, the more you earn.

• 23 paid vacation days

• 7 days of team-building per year

• Flexible compensation through Factorial: meals, transport and childcare, taken out of gross salary

• Subsidized training for continuous development

• Flexible work schedule

  • Start anytime between 8:00-9:30 AM

  • Leave anytime between 5:30-7:00 PM (Monday-Thursday)

  • Finish at 3:00 PM on Fridays

Hybrid Work Model

• First month: Onsite (to immerse yourself in the team and product)

• After that: 3 days in our Madrid office, 2 days remote each week

• Extra remote days for parents, long commutes

• Full remote work (optional) from the end of Summer team building until September warm-up week, and from the end of Winter team building through to January 6th.

• Start date: between November 2026 and January 2027

Interview Process

We have a thorough but efficient hiring process:

1. Screening Call: A short intro call where we explain Dcycle and the role, confirm your availability, salary alignment and walk you through timelines.

2. Interview with Talent: Your first real conversation, sharing your story, motivation, and experience so we can get to know you and set you up for the next steps.

3. Interview with the Hiring Manager: A deep-dive with the CRO testing your hard and soft skills through detailed examples and probing follow-ups.

4. Values Interview: A chat with a Values Champion to understand how you live a specific Dcycle value in practice and test your cultural fit with the company.

5. Interview with Operations: A practical session that stress-tests your resilience, attention to detail, and consistency, ending with time for your questions.

6. Interview with the Founders: A final conversation to confirm mutual fit, trust, and that you’ll help raise Dcycle’s talent bar.

FAQ

What’s the hiring process like?

It’s tough but fair. We want to make sure you’re a great fit, so we’ll assess your technical skills, values, and potential. We provide feedback within 2 days and aim to move quickly.

How can I prepare for the interview process?

We recommend reviewing the job description thoroughly, researching our company culture, and preparing for both technical and behavioral interview questions. Practice technical tasks to be ready for any technical rounds.

Can I apply if I’m outside of Spain?

If you have a valid work permit for Spain and are willing to relocate to Madrid, we’re happy to consider your application. We don’t sponsor visas

Can I apply for multiple positions at once?

Yes, you are welcome to apply for multiple positions that align with your skills and interests. We will assess your suitability for each role and reach out if there's a match.