Store Operations Lead – 1-Year Contract | La Roca

Jobtome; Barcelona; On-site; EUR 26,000 - 38,000; Full time

Job summary

Burberry is hiring a Store Operations Supervisor for the La Roca Village location in Barcelona. The role leads a two-person team, ensuring operational excellence and delivering an exceptional customer experience.

You will work with store leadership to drive business objectives and maintain high service standards in a fast-paced retail environment. The ideal candidate has retail store operations experience, strong organizational skills and a people-focused leadership style, with a proactive

Qualifications

• Previous experience in a retail store operations, supervisory or team leadership role.
• Strong organisational skills with the ability to prioritise and manage multiple responsibilities.
• A people-focused leader who enjoys developing others and building positive team relationships.
• Confident communicator with the ability to engage and collaborate across different teams.
• Customer-centric mindset with a commitment to delivering exceptional service standards.
• Proactive, adaptable and solutions-oriented, with a focus on continuous improvement.

Responsibilities

• Lead, coach and support a team of two, fostering an inclusive and high-performing store environment.
• Champion the employee experience by driving engagement, development and positive team behaviours.
• Deliver a seamless customer journey by ensuring operational excellence and a consistently elevated service experience.
• Oversee daily store operations, ensuring processes, standards and compliance requirements are executed effectively.
• Support commercial performance by identifying opportunities to improve efficiency, productivity and service delivery.
• Collaborate with store leadership to drive business objectives and contribute to the overall success of the La Roca store.

Job description

Burberry is hiring a Store Operations Supervisor for the La Roca Village location in Barcelona. The role leads a two-person team, ensuring operational excellence and delivering an exceptional customer experience.

You will work with store leadership to drive business objectives and maintain high service standards in a fast-paced retail environment. The ideal candidate has retail store operations experience, strong organizational skills and a people-focused leadership style, with a proactive