Store Manager

TISSOT; Madrid; Presencial; EUR 30.000 - 42.000; Jornada completa

Descripción de la vacante

TISSOT is seeking a Store Manager for its Madrid boutique to lead the team from day one, inspire high performance, and deliver exceptional customer service in a dynamic retail environment.

The ideal candidate has experience in retail sales management, a strong focus on sales growth, and the ability to adapt to boutique needs and shift work. English conversation is required; other languages are a plus. Location is in Madrid.

Formación

• Experienced retail sales manager with a strong focus on boosting sales and refined customer service.
• Results-driven, communicative, customer-service oriented with attention to detail.

Responsabilidades

• Drive revenue growth and oversee daily store operations.
• Lead the sales team with a hands-on, people-first approach.
• Develop strategies to achieve sales targets through clientelling, events, partnerships, and traffic-driving initiatives.
• Ensure a consistent, high-quality in-store experience aligned with brand standards.
• Think strategically and make decisions to elevate store performance.
• Plan, delegate, and manage administrative tasks while adapting to evolving business needs.
• Maximize inventory efficiency and maintain strong cash-control and loss-prevention practices.

Descripción del empleo

The Company

TISSOT, founded in 1853 in the Jura Valley, embodies the perfect balance between watchmaking heritage and bold innovation.

A global reference, it blends precision, contemporary design, and a constant drive to explore new materials and technologies. Its strong connection to international sports reinforces a dynamic identity, as official timekeeper for major world competitions.

Job Description

We’re opening doors to something new in Madrid — Looking for a Store Manager ready to lead our new Tissot Boutique, inspire the team, and make an impact from day one

Key Responsibilities

• Drive revenue growth, oversee daily operations, and lead the sales team with a hands‑on, people‑first approach
• Develop strategies and action plans to achieve sales targets through clientelling, exceptional service, events, partnerships, and traffic‑driving initiatives
• Ensure a consistent, high‑quality in‑store experience aligned with brand standards
• Think strategically and make decisions that elevate store performance
• Prioritize, plan, delegate, and manage administrative tasks while adapting to evolving business needs
• Maximize inventory efficiency and maintain strong cash‑control and loss‑prevention practices

Profile

The ideal candidate should be an experienced retail sales manager with a strong focus on boosting sales, providing refined customer service and demonstrating strong customer skills.

Communicative person, results and customer service oriented and with attention to detail.

The experience within the watch industry and jewelry will be a plus.

Professional Requirements

Flexibility is also needed to adapt the changes to Boutique needs.

Availability for shift work.

Intermediate level of informatics (Office).

Languages

Conversation level of English.

Knowledge in other language would be a plus.

Job Location

Goya, 28006 MADRID, Spain (Madrid Province)

Company Address

The Swatch Group (España) S.A. Edificio C, Miniparc I Calle Yuca, 2 Urbanización El Soto de la Moraleja ES-28109 Alcobendas, Madrid Spain