Station Manager I — Lead Operations & Customer Experience

Europcar-Mobility-Group; Puerto del Rosario; Sur place; EUR 36 000 - 60 000; Plein temps

Résumé du poste

Europcar Mobility Group is seeking a Station Manager I to lead a busy car rental station and drive operational excellence. You will manage a high-performing team and ensure a seamless customer experience, overseeing fleet maintenance, scheduling, and staff development.

Your leadership will be key to meeting sales targets, controlling costs, and delivering exceptional service in a fast-paced environment. The role sits within the Network & Stations team of Operations.

Qualifications

• Proven leadership and management experience in a fast-paced environment.
• Strong customer service skills with a focus on results.
• Sales-driven attitude with ability to meet and exceed targets.
• Excellent organizational and multitasking abilities.
• Experience in fleet management and operational efficiency.

Responsabilités

• Oversee day-to-day operations of the station to ensure smooth service.
• Manage vehicle fleet availability, maintenance, and condition.
• Coordinate rentals, returns and cleaning schedules for efficiency.
• Train and support staff to deliver high-quality customer service.
• Recruit, train, supervise and evaluate station staff and shifts.
• Monitor sales targets and profitability; manage budget and costs.
• Oversee fleet operations and ensure timely servicing and repairs.

Connaissances

Leadership

Customer service

Sales oriented

Organizational skills

Fleet management

Outils

Fleet management software

Description du poste

Europcar Mobility Group is seeking a Station Manager I to lead a busy car rental station and drive operational excellence. You will manage a high-performing team and ensure a seamless customer experience, overseeing fleet maintenance, scheduling, and staff development.

Your leadership will be key to meeting sales targets, controlling costs, and delivering exceptional service in a fast-paced environment. The role sits within the Network & Stations team of Operations.