Station Operations Lead — Customer Experience & Fleet

Europcar IB S.A.; Valencia; Presencial; EUR 30.000 - 42.000; Jornada completa

Descripción de la vacante

Europcar Mobility Group is seeking a Station Manager to lead daily operations at our car rental station. You will manage a high-performing team, coordinate rentals, returns, and fleet maintenance, and drive customer satisfaction and profitability.

The ideal candidate brings proven leadership in fast-paced environments, strong organizational skills, and a sales-driven mindset to meet targets while ensuring safe, compliant station operations and excellent service at every customer touchpoint.

Formación

• Proven leadership in fast-paced environments.
• Strong customer service focus with a track record of satisfaction.
• Sales-driven attitude with ability to meet/exceed targets.

Responsabilidades

• Oversee day-to-day station operations and fleet availability/maintenance.
• Coordinate rentals, returns, and cleaning schedules for efficiency.
• Recruit, train, and supervise station staff; manage shifts and workloads.

Conocimientos

Leadership

Customer service

Sales target achievement

Organizational skills

Fleet management

Descripción del empleo

Europcar Mobility Group is seeking a Station Manager to lead daily operations at our car rental station. You will manage a high-performing team, coordinate rentals, returns, and fleet maintenance, and drive customer satisfaction and profitability.

The ideal candidate brings proven leadership in fast-paced environments, strong organizational skills, and a sales-driven mindset to meet targets while ensuring safe, compliant station operations and excellent service at every customer touchpoint.