Staff UX Researcher - Lead Strategic, Cross‑Team Research

Manychat, Inc; Barcelona; Vor Ort; EUR 90.000 - 115.000; Vollzeit

Zusammenfassung

Manychat is seeking a Staff UX Researcher to lead our most business-critical research. You will set the research agenda for a product area, build domain expertise, and lead other researchers to execute in a fast‑paced, collaborative environment.

You will blend qualitative and quantitative methods, influence C‑level decisions, and help shape a customer‑centric, data‑driven automation platform that scales across channels and audiences.

Qualifikationen

• 8–10+ years of leading high‑impact UX research at software companies.
• Experience presenting to C‑level and shaping strategy.
• Expertise in both qualitative field studies and quantitative surveys.

Aufgaben

• Lead high‑stakes UX research initiatives and set the agenda.
• Build domain knowledge and synthesize insights across studies.
• Design and run mixed‑methods programs with triangulated data.
• Present findings to C‑level and senior leaders.
• Establish research methods and scale the practice.

Kenntnisse

UX leadership

Research design

Mixed methods

Domain depth

Executive influence

Mentoring researchers

Narrative craft

Ausbildung

HCI/Psychology/Anthropology degree

Jobbeschreibung

Manychat is seeking a Staff UX Researcher to lead our most business-critical research. You will set the research agenda for a product area, build domain expertise, and lead other researchers to execute in a fast‑paced, collaborative environment.

You will blend qualitative and quantitative methods, influence C‑level decisions, and help shape a customer‑centric, data‑driven automation platform that scales across channels and audiences.