Sr. Field Service Engineer - Diagnostics & Life Science

Revvity; Valencia; On-site; EUR 52,000 - 76,000; Full time

Benefits offered by this job

Company car

Private health insurance

Meal vouchers

Technical training

Job summary

Revvity is seeking a Field Service Engineer based in Madrid or Valencia to service diagnostics and life-science instruments across Spain. You will diagnose, repair, and maintain equipment, deliver on-site training, and ensure maximum uptime while collaborating with Sales, Applications, and European Service teams.

This permanent role offers a competitive package, company car, private health and meal vouchers, and opportunities for growth within a global leader; a 50% travel commitment across the

Qualifications

• Minimum 5 years in field service engineering
• Hands-on experience with analytical/clinical instrumentation in labs
• Experience with preventive and corrective maintenance on complex equipment
• Strong PC skills including Windows and LIS

Responsibilities

• Diagnose, repair, and maintain Revvity’s instrumentation across Spain
• Execute preventive maintenance and respond to service calls
• Manage escalations with European tech support to ensure timely resolutions
• Provide on-site technical training and troubleshooting

Skills

Field service engineering

Electronics

Instrumentation

Windows networking

Education

Advanced Vocational Training (CFGS/FP Superior) or University degree in Electronics, Biomedical Engineering, Chemistry, Biology

Job description

PURPOSE As a Field Service Engineer, you will be the technical face of Revvity across Spain, ensuring our cutting‑edge diagnostic and life‑science instruments deliver maximum value to customers. Your expertise will directly impact customer satisfaction, instrument uptime, and ultimately, scientific breakthroughs in laboratories nationwide. Collaborating closely with Sales, Applications, and Service teams across Europe, you will contribute to Revvity’s overall business performance and growth. Based in Madrid or Valencia with 50% travel throughout Spain, you will combine technical excellence with customer partnership and teamwork to drive our service reputation and commercial success.

Key Responsibilities

Technical Service Delivery

• Diagnose, repair, and maintain Revvity’s Diagnostics and Life Sciences portfolio (immunoassay platforms, LC/MS, DNA extractors, plate readers, imaging systems, liquid handling, etc.) ensuring maximum uptime across Spanish territory.
• Execute preventive maintenance schedules and respond to service calls, prioritizing critical customer needs.
• Manage and track technical escalations, coordinating with European technical support and product specialists to ensure timely resolution.
• Provide on‑site technical training and troubleshooting support to optimize instrument performance.

Collaboration & Business Impact

• Partner with Sales, Applications, and European Service teams to drive customer satisfaction, retention, and growth opportunities.
• Share field insights with Product Management to support continuous improvement initiatives.

Operational & Administrative Excellence

• Manage spare parts inventory and complete all service documentation, reports, and expenses per SLA requirements.
• Maintain current technical documentation and ensure compliance with Quality Management System and safety standards.
• Align activities with departmental KPIs and performance targets.

Required Qualifications & Experience

Education

• Technical degree: Advanced Vocational Training (CFGS/FP Superior) or University degree in Electronics, Biomedical Engineering, Chemistry, Biology, or related field.

Experience

• Minimum 5 years in field service engineering with proven ability to independently resolve complex technical issues.
• Hands‑on experience with analytical/clinical instrumentation in laboratory environments (pharmaceutical, research, clinical, academic).
• Track record of successful preventive and corrective maintenance on sophisticated technical equipment.
• Advanced PC skills including Windows, networking, and laboratory information systems.

Technical Skills

• Strong electronics background, preferably in high‑tech service environments.
• Understanding of analytical and clinical instrument applications.
• Experience with any Revvity portfolio instruments is a strong plus (immunoassay platforms, LC/MS, DNA extractors, plate readers, imaging systems, liquid handling, etc.).

Soft Skills & Languages

• Excellent communication and interpersonal skills with ability to interact professionally at all customer levels.
• Autonomous, organized, and rigorous with strong team collaboration mindset.
• Fluent Spanish and strong English skills (able to communicate effectively in technical discussions, write reports, and collaborate with international teams); additional languages are a plus.
• Valid driver’s license and willingness to travel 50% throughout Spain.

Why Join Revvity?

• Competitive Package: Attractive salary + performance bonus + company car for business and personal use.
• Comprehensive Benefits: Private health insurance, life insurance, and meal vouchers.
• Career Growth: Continuous technical training, certifications, and clear progression paths in a global organization.
• Best‑in‑Class Tools: Latest technology (laptop, smartphone) and specialized service equipment.
• Work‑Life Balance: Flexible, autonomous role based in Valencia, Madrid or Barcelona with structured travel.
• Make an Impact: Support scientific breakthroughs in diagnostics and life sciences across Spain.
• Stable & Collaborative: Permanent position with a global leader and supportive European team culture.

About Revvity

Revvity is a global leader in life sciences and diagnostics, dedicated to accelerating innovation for a healthier world. We provide cutting‑edge solutions across drug discovery, applied genomics, food safety, and clinical diagnostics to customers in over 190 countries. Our advanced technologies enable scientists, researchers, and healthcare professionals to make breakthrough discoveries that improve patient outcomes. Join a collaborative team where your technical expertise will directly contribute to scientific advances that matter.