Senior Field Service Engineer: Diagnostics & Life Science

ES10 Revvity España, S.L.; España; A distancia; EUR 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company car for business and personal

Private health insurance

Life insurance

Meal vouchers

Technical training and certifications

Laptop and smartphone

Descripción de la vacante

Revvity is seeking a Sr. Field Service Engineer to be the technical face of Revvity across Spain, delivering service on diagnostics and life science instruments and ensuring maximum uptime.

Based in Madrid with 50% travel, you will collaborate with Sales, Applications and European Service to support customer success. You will diagnose complex issues, perform preventative maintenance, train customers on instrument use, and contribute to continuous improvement with Product Management.

Formación

• Minimum 5 years in field service engineering with ability to independently resolve complex issues.
• Hands-on experience with analytical/clinical instrumentation in lab environments (pharmaceutical, research, clinical, academic).
• Track record of successful preventive and corrective maintenance on sophisticated equipment.
• Strong PC skills including Windows, networking, and laboratory information systems.
• Experience with Revvity portfolio instruments is a plus.

Responsabilidades

• Diagnose, repair, and maintain Revvity's Diagnostics and Life Sciences instruments across Spain, ensuring maximum uptime.
• Execute preventive maintenance schedules and respond to service calls, prioritizing critical customer needs.
• Manage and track technical escalations, coordinating with European technical support and product specialists for timely resolution.
• Provide on-site technical training and troubleshooting to optimize instrument performance.
• Collaborate with Sales, Applications, and European Service teams to drive customer satisfaction, retention, and growth.
• Share field insights with Product Management to support continuous improvement initiatives.
• Manage spare parts inventory and complete all service documentation per SLA requirements.
• Maintain current technical documentation and ensure compliance with Quality Management System and safety standards.
• Align activities with departmental KPIs and performance targets.

Conocimientos

Field service experience

Analytical instrumentation

Electronics

Windows & networking

Communication

Educación

Bachelor’s or higher in Electronics/Biomedical/C chemistry or related field

Herramientas

Revvity instruments familiarity

Descripción del empleo

Revvity is seeking a Sr. Field Service Engineer to be the technical face of Revvity across Spain, delivering service on diagnostics and life science instruments and ensuring maximum uptime.

Based in Madrid with 50% travel, you will collaborate with Sales, Applications and European Service to support customer success. You will diagnose complex issues, perform preventative maintenance, train customers on instrument use, and contribute to continuous improvement with Product Management.