Spanish-Speaking Tech Sales & Digital Support Pro

Mercier Consultancy MD; España; On-site; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Relocation package

2 extra salaries (13th & 14th)

Monthly performance bonus

Private health insurance

Fully paid training

Career development

Job summary

Mercier Consultancy Group in Greece seeks a Spanish-speaking Customer, Tech, Sales and Digital Expert to deliver world-class support via phone, email, and live chat. You will troubleshoot technical issues and guide clients through digital solutions while driving sales opportunities.

This role includes relocation support, comprehensive training, private health insurance, and two extra salaries (13th and 14th).

Qualifications

• Native or fluent Spanish (written and spoken) is mandatory.
• Professional proficiency in English to navigate internal systems and collaboration.
• EU passport or valid Greece work permit required.
• Proven experience in Customer Support Services, tech support, or consultative sales.
• Strong problem-solving skills and high digital literacy.
• Excellent communication skills with customer empathy.

Responsibilities

• Deliver world-class support to customers via phone, email, and live chat.
• Provide technical troubleshooting and digital guidance to Spanish-speaking users.
• Drive sales targets by identifying opportunities and offering consultations.
• Maintain detailed customer records and ensure high satisfaction across digital channels.
• Collaborate with international teams to optimize communication strategies and service standards.
• Stay updated on product developments and digital trends to advise clients.
• Represent the premium brand with professionalism and cultural sensitivity in every interaction.

Skills

Spanish-speaking support

Tech/digital aptitude

Sales orientation

Customer empathy

Job description

Mercier Consultancy Group in Greece seeks a Spanish-speaking Customer, Tech, Sales and Digital Expert to deliver world-class support via phone, email, and live chat. You will troubleshoot technical issues and guide clients through digital solutions while driving sales opportunities.

This role includes relocation support, comprehensive training, private health insurance, and two extra salaries (13th and 14th).