Spanish-Speaking Operations Support Expert (UK/Markets)

Business Intelligence Sales Consultants; La Coruña; Presencial; EUR 12.000 - 14.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Relocation package

Free Portuguese language courses

Multicultural working environment

Career development opportunities

Training and onboarding in English

Descripción de la vacante

Teleperformance Portugal is seeking an Operations Customer Expert to support the Spanish-speaking markets and the UK from Portugal. You will handle account and billing inquiries, troubleshoot tech issues, and explain our services clearly with empathy.

This role operates on a 24/7 rotational schedule in Portugal, with training and relocation support for international candidates. You will join a multicultural team supporting a globally recognized entertainment brand.

Formación

• Fluent in Castilian Spanish and English at least B1.
• Plus one regional language (Basque, Catalan/Valencian or Galician) for market support.

Responsabilidades

• Provide professional, empathetic customer support for Spanish-speaking markets and UK.
• Handle account management and billing inquiries.
• Troubleshoot technical issues and guide customers to solutions.
• Explain products, services and features clearly to customers.
• Understand customer needs and identify the best solution.
• Maintain high customer satisfaction while following quality standards.
• Work with colleagues in a fast-paced, international environment.

Conocimientos

Castilian Spanish

English (B1)

Basque

Catalan/Valencian

Galician

Descripción del empleo

Teleperformance Portugal is seeking an Operations Customer Expert to support the Spanish-speaking markets and the UK from Portugal. You will handle account and billing inquiries, troubleshoot tech issues, and explain our services clearly with empathy.

This role operates on a 24/7 rotational schedule in Portugal, with training and relocation support for international candidates. You will join a multicultural team supporting a globally recognized entertainment brand.