Spanish Speaking Customer Experts for Dyson - Work Remote In Greece

Mercier Consultancy MD; España; Remote; EUR 36,000 - 54,000; Full time

Benefits offered by this job

Fully Paid Training on Dyson products

Health insurance and private medical

Fully Paid Relocation Package

13th and 14th salaries

Performance bonus

Remote work within Greece

Career development opportunities

Job summary

Mercier Consultancy Group is seeking Spanish Speaking Customer Experts for Dyson in Greece. You will provide world-class support via phone, email, and chat in Spanish, with English for corporate communication. This role offers remote-friendly work within Greece and includes relocation and paid training.

Ideal candidates have native or fluent Spanish, strong English, and a genuine interest in consumer electronics, with prior customer service experience and excellent communication skills.

Qualifications

• Native or fluent Spanish (spoken and written) is mandatory.
• Proficiency in English for corporate communication and training purposes.
• Valid EU passport (mandatory).
• Strong technical aptitude and genuine interest in consumer electronics.
• Excellent communication skills with a customer-first mindset.
• Previous experience in customer service is highly valued.

Responsibilities

• Provide world-class customer support for Dyson products via phone, email, and chat.
• Assist Spanish-speaking customers with technical inquiries about Dyson appliances and personal care tech.
• Troubleshoot device performance issues to ensure premium user experience.
• Educate customers on features and maintenance to maximise device longevity.
• Maintain accurate records of customer interactions in the CRM.

Skills

Spanish fluency

English proficiency

Customer service experience

Technical aptitude

Job description

Spanish Speaking Customer Experts for Dyson

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading brands across Europe. We pride ourselves on delivering bespoke career opportunities that combine professional growth with exceptional lifestyle experiences.

Job Overview

We are currently seeking dedicated professionals for the Spanish Speaking Customer Experts for Dyson position in Greece, a role within the dynamic consumer electronics industry. This is an exciting opportunity for ambitious individuals to join a global leader, providing premium support in a remote-friendly environment that offers one of the best jobs in Greece today.

Key Responsibilities

• Provide world-class customer support for Dyson's innovative range of consumer electronics via phone, email, and chat
• Assist Spanish-speaking customers with technical inquiries regarding Dyson's high-tech appliances and personal care technology
• Troubleshoot device performance issues to ensure a premium user experience consistent with the brand's reputation
• Educate customers on the unique features and maintenance of Dyson products to maximize device longevity
• Maintain accurate records of customer interactions within the company's CRM database
• Collaborate with internal teams to resolve escalated technical cases effectively
• Contribute to the continuous improvement of support protocols within the consumer electronics sector

Requirements

• Native or fluent Spanish (spoken and written) is mandatory for this role
• Proficiency in English for corporate communication and training purposes
• Valid EU passport (mandatory)
• Strong technical aptitude and a genuine interest in the consumer electronics industry
• Excellent communication skills with a professional, customer-first mindset
• Previous experience in a customer service role is highly valued for these Spanish-speaking jobs

Benefits

• Competitive Monthly Salary with additional 13th and 14th salaries per year
• Fully Paid Training on Dyson's premium product suite
• Comprehensive Health Insurance and private medical coverage
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation)
• Lucrative Monthly Performance Bonus based on quality metrics
• Remote working flexibility within Greece, offering a perfect work-life balance
• Career development and advancement opportunities within the global Mercier Consultancy Group network

Life in Greece

Choosing to accept one of our Spanish Speaking Customer Experts for Dyson position in Greece means embracing a life of sunshine, culture, and history. Greece offers an unparalleled Mediterranean lifestyle, where you can enjoy world-renowned beaches, ancient landmarks, and a warm, welcoming community. Many professionals find that the quality of life in Greece provides a rejuvenating atmosphere that complements their career growth.

With our inclusive relocation support, moving to Greece is seamless, allowing you to settle quickly into a country famous for its Mediterranean diet, vibrant nightlife, and hospitable people. Whether you are exploring the islands or enjoying the bustling streets of Athens, working in Greece provides a unique international experience. Join our team and discover why so many professionals choose to build their future here.