Spanish Speaking B2B Solutions Consultant - Work In Sofia, Bulgaria

Mercier Consultancy Group; España; Presencial; EUR 17.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully Paid Training programs

Comprehensive Health Insurance

Fully Paid Relocation Package (flight,

transfer, hotel)

Monthly performance bonus

Descripción de la vacante

Mercier Consultancy Group is seeking a Spanish-speaking B2B Solutions Consultant to join our international client services team in Bulgaria. You will manage and resolve complex client inquiries, provide expert consultation on service offerings, and uphold premium service standards across a global client base.

Native or fluent Spanish is required, with professional English and a willingness to relocate to Sofia.

Formación

• Proven experience in a B2B or customer-facing environment.
• Native or fluent Spanish (spoken and written).
• Professional proficiency in English to collaborate with an international team.

Responsabilidades

• Manage and resolve complex B2B client inquiries through professional communication channels.
• Provide expert consultation on service offerings to ensure optimal client satisfaction.
• Maintain high service level standards within the Customer Support Services industry.
• Collaborate with cross-functional teams to streamline business processes and solution delivery.
• Document all interactions in the CRM to ensure seamless service continuity.
• Identify opportunities to improve service efficiency and contribute to team performance goals.
• Uphold the premium brand identity of our partners through client touchpoints.

Conocimientos

B2B experience

Customer-facing

Problem-solving

Spanish fluency

English proficiency

Descripción del empleo

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across Europe. As a leader in the global staffing sector, we pride ourselves on facilitating career-defining opportunities within the vibrant Customer Support Services landscape.

Job Overview

We are currently seeking a dynamic professional for a Spanish Speaking B2B Solutions Consultant position in Bulgaria. This role is a fantastic opportunity to join one of the most exciting Spanish-speaking jobs in the region, offering a sophisticated work environment focused on providing high-end customer support services to an international client base.

Key Responsibilities

• Manage and resolve complex B2B client inquiries through professional communication channels.

• Provide expert consultation on service offerings to ensure optimal client satisfaction.

• Maintain high service level standards within the competitive Customer Support Services industry.

• Collaborate with cross-functional teams to streamline business processes and solution delivery.

• Document all interactions accurately within our CRM to ensure seamless service continuity.

• Identify opportunities to improve service efficiency and contribute to team performance goals.

• Uphold the premium brand identity of our partners through every client touchpoint.

• Native or fluent Spanish (spoken and written).

• Valid EU passport (mandatory).

• Professional proficiency in English to collaborate with an international team.

• Proven experience in a B2B or customer-facing environment.

• Strong problem-solving skills and a passion for the Customer Support Services sector.

• Availability to relocate to Sofia for this Spanish Speaking B2B Solutions Consultant position in Bulgaria.
  What We Offer

• Competitive Monthly Salary.

• Fully Paid Training programs to ensure your success.

• Comprehensive Health Insurance coverage.

• Fully Paid Relocation Package (flight, transfer, hotel) to facilitate your move for these jobs in Bulgaria.

• Attractive Monthly Performance Bonus.

• Excellent professional development prospects in a thriving international environment.

• And Much More…
  Life in Bulgaria

Choosing to pursue one of our Spanish-speaking jobs in Sofia, Bulgaria, means embracing a culture that perfectly blends historical charm with a modern, fast-growing economy. Bulgaria is renowned for its hospitable people, diverse landscapes, and a vibrant social scene that keeps life exciting.

With a low cost of living and high quality of life, professionals in Bulgaria enjoy unparalleled comfort. Whether you are relocating for the career growth or the Mediterranean-influenced lifestyle, Bulgaria offers a unique experience. We invite you to join our growing team in this beautiful nation and see why so many choose to call Bulgaria home.