Spain Operations Lead: Launch & Scale Market

Talantir; Madrid; On-site; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Real ownership from day one

Direct collaboration with leadership

Flexible, trust‑based working env.

Growth opportunities in expansion

Impactful tech‑driven logistics

Collaborative, low‑ego culture

Job summary

Flovi is seeking an Operations Manager to adapt its proven operating model to Spain and translate it into scalable execution from Madrid. You will validate regulatory feasibility, design acquisition channels, onboard drivers, define KPIs, and implement workflows for stable, scalable operations.

You will lead key projects end‑to‑end, partnering with Country Manager and HQ teams across Operations, Legal, and Finance, with senior judgment and execution under ambiguity.

Qualifications

• Proven experience in marketplace, logistics, dispatch, operations, or platform‑based environments.
• 2–4+ years in startups or scaling companies preferred.
• Strong understanding of acquisition funnels, conversion metrics, and performance tracking.
• Ability to make independent decisions and structure ambiguous problems.
• Confidence working cross‑functionally with Operations, Legal, and Finance.
• Comfort operating under ambiguity while maintaining structure.
• Clear communication skills with multiple stakeholders.
• Proactive, hands‑on mindset — equally comfortable in strategy and day‑to‑day execution.
• Fluent Spanish and professional English are required.

Responsibilities

• Build and manage the driver pool.
• Plan capacity needs and acquisition strategy. Define onboarding standards and improve quality and performance.
• Coordinate daily transport operations.
• Oversee assignment logic and monitor execution. Resolve real‑time issues and ensure operational KPIs are met.
• Use data to improve decisions.
• Identify bottlenecks and prioritize improvements. Create structured reporting and performance tracking.
• Contribute to operational strategy.
• Test workflows, improve efficiency, and scale best practices.
• Stay hands‑on when needed.
• Communicate with drivers and clients. Support operations during busy periods so nothing falls through the cracks.
• Turn ideas into scalable ways of working across markets.

Skills

Marketplace experience

Logistics operations

Dispatch operations

Startup scaling

Acquisition funnels

KPIs and metrics

Cross‑functional work

Ambiguity management

Spanish + English

Job description

Flovi is seeking an Operations Manager to adapt its proven operating model to Spain and translate it into scalable execution from Madrid. You will validate regulatory feasibility, design acquisition channels, onboard drivers, define KPIs, and implement workflows for stable, scalable operations.

You will lead key projects end‑to‑end, partnering with Country Manager and HQ teams across Operations, Legal, and Finance, with senior judgment and execution under ambiguity.