Spa & Gym Concierge | Premier Guest Experience

Soho House & Co.; Barcelona; Presencial; EUR 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Team meal on shift

Soho Friends Membership

50% Food & Drink discount

Team Room Rates

Birthday Day Off

Product discounts (Cowshed/Soho Home)

Cookhouse & House Tonic training

Career development and training

Benefits platform access

Descripción de la vacante

Soho House & Co. in Barcelona is seeking a Spa & Gym Receptionist to ensure an amazing experience for members and guests.

You will deliver a warm welcome, manage bookings for spa services and personal training, and uphold Soho House values of collaboration, simplicity, kindness and passion. You will greet members by name, stay informed about services and amenities, assist with laundry workflows, maintain a clean reception area and support the team to resolve guest concerns in real time.

Formación

• Fluent in English and Spanish.
• Up to 2 years’ experience in a busy high-profile venue.
• Reliable, friendly and a key part of the team.
• Excellent interpersonal, communication and problem solving skills.

Responsabilidades

• Welcome members by name and greet guests warmly.
• Be knowledgeable about services, menus, amenities; assist with laundry drop-off.
• Learn about Soho House Gym & Spa offerings.
• Maintain a clean, sanitary reception area.
• Manage member lists, bookings for spa services and personal training.
• Address guest concerns in real time.
• Build positive relationships with members and guests.
• Communicate feedback to management.
• Foster a fun, professional atmosphere.
• Welcome new hires and train on Soho House standards.

Conocimientos

Fluent in English and Spanish

Customer service

Attention to detail

Multitasking

Problem solving

Reliability

Descripción del empleo

Soho House & Co. in Barcelona is seeking a Spa & Gym Receptionist to ensure an amazing experience for members and guests.

You will deliver a warm welcome, manage bookings for spa services and personal training, and uphold Soho House values of collaboration, simplicity, kindness and passion. You will greet members by name, stay informed about services and amenities, assist with laundry workflows, maintain a clean reception area and support the team to resolve guest concerns in real time.