SMB

Concentrix; Bellprat; Hybrid; EUR 19.000 - 23.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Medical insurance

Training program

Career development

Zusammenfassung

Concentrix is hiring an Inbound Sales Representative SMB for a hybrid role in Valencia. You will drive growth by engaging with customers, identifying needs, and delivering tailored solutions in a fast-paced environment.

You will manage inquiries, build relationships, and meet sales targets while leveraging CRM tools and product knowledge. The position includes full training, a clear career development path, and a hybrid office location in Valencia.

Qualifikationen

• Strong communication and relationship-building skills.
• Customer-focused mindset with a passion for sales.
• Ability to work in a target-driven environment and meet performance objectives.
• Experience using CRM platforms and managing customer pipelines.
• Excellent organizational and problem-solving skills.

Aufgaben

• Manage inbound inquiries via phone and email, providing timely, professional, and accurate support.
• Consult with customers to understand their business needs and recommend appropriate products and services.
• Build and maintain strong relationships with leads and customers to foster engagement and drive sales opportunities.
• Accurately update and maintain customer information and sales activities within the CRM system.
• Achieve individual sales targets and contribute to overall team performance goals.
• Develop and maintain a strong understanding of products, pricing, promotions, and internal procedures.
• Ensure service quality meets contractual objectives and KPIs.
• Deliver an exceptional customer experience through professional, courteous, and customer-focused interactions.
• Support customer retention by ensuring satisfaction and upselling/cross-selling opportunities.
• Participate in initiatives to enhance customer satisfaction and drive continuous improvement.
• Conduct outbound follow-up for marketing campaigns, lead nurturing, and business development when required.

Kenntnisse

Communication skills

Sales mindset

CRM experience

Organizational skills

Problem solving

Tools

CRM software

Jobbeschreibung

Experience the power of a game-changing career

Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Inbound Sales Representative SMB hybrid in Valencia you will be part of our team of game-changers who are powering the brands of the future.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

As an Inbound Sales Representative, you will play a key role in driving business growth by engaging with prospective and existing customers, identifying their needs, and delivering tailored solutions.

Your responsibilities will include:

• Managing inbound customer inquiries via phone and email, providing timely, professional, and accurate support.
• Consulting with customers to understand their business needs and recommend appropriate products and services.
• Building and maintaining strong relationships with leads and customers to foster engagement and drive sales opportunities.
• Accurately updating and maintaining customer information and sales activities within the CRM system.
• Achieving individual sales targets and contributing to overall team performance goals.
• Developing and maintaining a strong understanding of products, pricing, promotions, and internal procedures.
• Ensuring service quality meets contractual objectives and key performance indicators (KPIs).
• Delivering an exceptional customer experience through professional, courteous, and customer-focused interactions.
• Supporting customer retention efforts by ensuring satisfaction and identifying opportunities for upselling and cross-selling.
• Participating in initiatives designed to enhance customer satisfaction, improve sales performance, and drive continuous improvement.
• Conducting outbound follow-up activities related to marketing campaigns, lead nurturing, and business development opportunities when required.

What you'll bring:

• Strong communication and relationship-building skills.
• Customer-focused mindset with a passion for sales.
• Ability to work in a target-driven environment and meet performance objectives.
• Experience using CRM platforms and managing customer pipelines.
• Excellent organizational and problem-solving skills.

Concentrix is a great match if you:

• Native Swedish and advanced level of English
• Have a solid Sales Background (outbound environment)
• Are achievement and goal oriented and motivated and self-starter
• Have strong communication and good computer skills
• Have pipeline management and forecasting experience

It would be a plus if you have

• Previous experience working with channel

What’s in it for you

• Full time 39 hours/week permanent contract: Monday to Friday from 09:00 - 18:00
• Salary 20.876 euros gross/year + up to 5.000 euros gross/year in bonus + medical insurance
• Great office location in Valencia with Hybrid mode available
• Full paid training about the company and the project you will be working on
• Career development program and specialized courses

Experience the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

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We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.

What to expect

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