Slot Technician

Royal Caribbean Group; España; On-site; EUR 30,000 - 42,000; Full time

Job summary

Royal Caribbean Group is seeking a Shipboard Slot Technician to install, service, adjust and repair coin-operated slot machines, currency changers, video arcade games and related equipment aboard our ships.

You will maintain signage and computerized gym equipment, read safety rules, and interact professionally with guests and shipboard staff while solving problems and ensuring accurate monetary handling.

Qualifications

• Formal training in repair and troubleshooting of electrical, mechanical and/or electronic equipment.
• Experience as a slot technician in live casinos preferred (shipboard experience preferred).
• Ability to read safety rules, instructions for tools and equipment, and mechanical drawings.
• Proven customer service skills to interact professionally with guests and shipboard staff.
• Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems.
• Ability to stand for extended periods.
• Ability to count currency quickly and accurately and perform basic monetary calculations.
• Completion of high school or equivalent preferred.

Responsibilities

• Installs, services, adjusts and repairs coin-operated slot machines, currency changers, video arcade games and currency/coin-handling equipment aboard the shipboard casino.
• Maintains and repairs signage and computerized gym equipment.

Skills

Customer service

Communication skills

Mathematical ability

Ability to read safety rules

Problem-solving

Education

High School Diploma or equivalent

Job description

Installs, services, adjusts and repairs coin-operated slot machines, currency changers, video arcade games and currency and coin-handling equipment located in the shipboard Casino by performing the following duties and responsibilities. The position is also responsible for maintaining and repairing signage and the computerized gym equipment.

Hiring Requirements:

• Formal training in the repair and troubleshooting of a variety of electrical, mechanical and/or electronic equipment.
• Previous slot technician work experience in live casinos preferred. (shipboard experience preferred)
• Proven ability to read safety rules, instructions in the use and maintenance of tools and equipment and methods and procedures in mechanical drawings.
• Proven customer service skills to interact appropriately with guest in a considerate, professional and positive manner by showing concern and listening actively.
• Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions.
• Ability to stand for an extended period of time.
• Ability to count paper and coin currency quickly and accurately.
• Ability to perform basic math functions with regard to monetary units and compute slot machine percentages.
• Completion of high school or basic education equivalency preferred.