ServiceNow Developer

Mbnsolutions; España; Remote; EUR 40,000 - 60,000; Full time

Job summary

Mbnsolutions is seeking a hands-on ServiceNow Administrator / Developer to support an existing platform and help decide on future direction, including potential move to Salesforce. The role combines administration, development, integrations and data extraction tasks.

The ideal candidate has strong ServiceNow experience, can review an existing platform and propose practical improvements. Some API and data-mapping work is desirable, with a structured approach to testing and documentation.

Qualifications

• Strong ServiceNow administration and development experience.
• Ability to review an existing platform and recommend practical improvements.
• Integration experience is highly desirable, particularly APIs, data mapping and workflow automation.
• A structured approach to troubleshooting, testing and documentation.
• Clear communication with technical and non-technical stakeholders.

Responsibilities

• Assess the existing ServiceNow environment and contribute to the platform review.
• Administer, maintain and improve configurations, workflows and platform functionality.
• Support data extraction, mapping, transformation and transfer into Salesforce.
• Support Service Bridge and customer platform integrations to automate ticket exchange.
• Test, troubleshoot and document changes and integrations.
• Work with internal stakeholders and participate in occasional client conversations.

Skills

ServiceNow admin & dev

Platform review & improvements

APIs & data mapping

Troubleshooting & documentation

Stakeholder comms

Tools

Salesforce integration

Job description

12-month fixed-term contract (extension likely)

Spain - Fully home based

We're seeking a hands-on ServiceNow Administrator / Developer to support an existing platform and contribute to a review of whether to retain ServiceNow or move to an alternative.

The role combines administration, development, integration work and data extraction from ServiceNow into possible Salesforce. Previous Salesforce experience is not required.

Key responsibilities

• Assess the existing ServiceNow environment and contribute to the platform review.
• Administer, maintain and improve configurations, workflows and platform functionality.
• Support data extraction, mapping, transformation and transfer into Salesforce.
• Support Service Bridge and customer platform integrations to automate ticket exchange.
• Test, troubleshoot and document changes and integrations.
• Work with internal stakeholders and participate in occasional client conversations.

Skills and experience

• Strong ServiceNow administration and development experience.
• Ability to review an existing platform and recommend practical improvements.
• Integration experience is highly desirable, particularly APIs, data mapping and workflow automation.
• A structured approach to troubleshooting, testing and documentation.
• Clear communication with technical and non-technical stakeholders.

Relevant ServiceNow qualifications will be checked during the recruitment process.