Service After Sales Intern (m/f/d)

Nordex Group; Noáin; On-site; EUR 6,700 - 10,000; Full time

Job summary

Nordex Group is seeking a Services Aftersales-Sales Technician Intern to support the Aftersales Services portfolio, data management, and cross-functional collaboration in a dynamic international environment.

You will work with global teams on quotations, deliveries, invoicing, and KPI tracking, while developing strong analytical and stakeholder management skills. English proficiency at C1 is required; internship considerations apply.

Qualifications

• Bachelor's or Master's in Engineering, Business Administration, Economics, or related field.
• Advanced English (C1) level.
• Previous internship or work experience desirable.
• Strong analytical skills to manage and interpret data.
• Excellent communication, organizational and stakeholder management.
• Proactive and detail-oriented in a dynamic international environment.
• Ability to manage multiple tasks and work independently or in a team.
• Proficiency in MS Office, especially Excel.

Responsibilities

• Support management and setup of the Aftersales Services portfolio, ensuring correct configuration of references, costs, margins, and terms.
• Monitor customer requests, quotations, POs, conversions, and KPIs to support business development.
• Coordinate deliveries, invoicing, and follow-up, including analysis of customer satisfaction surveys.
• Maintain product databases with costs, lead times, risks, and supplier data.
• Update business databases daily to support quotations, workload planning, and reporting.
• Collaborate with suppliers and cross-functional/global teams to ensure data accuracy and process improvement.

Skills

Analytical skills

Communication skills

Organizational skills

Stakeholder management

Multitasking

Proactive mindset

Excel

Education

Bachelor's or Master's degree in Engineering, Business Administration, Economics, or related field

Tools

Excel

Job description

My Tasks As part of our growth, we are hiring a Services Aftersales-Sales Technician Intern(m/f/d). The main tasks and responsibilities will be as follows:

• Supporting the management and setup of the Aftersales Services portfolio, ensuring the correct configuration of references, product costs, proposed margins, and contractual terms and conditions
• Monitoring customer requests, quotations submitted, purchase orders received, conversion ratios, and key performance indicators to support business development and operational efficiency
• Assisting in the coordination of deliveries, invoicing activities, and customer follow-up processes, including the analysis of customer satisfaction surveys and identification of improvement actions
• Maintaining and updating product databases with accurate information on costs, delivery lead times, risks, and supplier data, in alignment with global framework agreements and company standards
• Managing and updating business databases on a daily basis to support quotation activities, workload planning, order registration, and operational reporting
• Collaborating with suppliers, cross-functional teams, and global functions to ensure data accuracy and support continuous improvement initiatives within the Aftersales department

My Profile

• Currently pursuing or recently completed a Bachelor's or Master's degree in Engineering, Business Administration, Economics, or a related field
• Advanced level of English is required (C1)
• Previous internship or work experience is desirable
• Strong analytical skills with the ability to manage and interpret commercial and operational data
• Excellent communication, organizational, and stakeholder management skills
• Proactive, detail-oriented, and comfortable working in a dynamic international environment
• Ability to manage multiple tasks simultaneously and work effectively both independently and as part of a team
• Proficiency in Microsoft Office, especially Excel, is considered a plus

Your Benefits

In addition to the opportunity to make our world a little more sustainable, we offer you:

• Some offers may vary by location

Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and are in full compliance with all federal and state laws.