Service Admin & Repairs Coordinator

Hach; Derio; Presencial; EUR 25.000 - 38.000; Jornada completa

Descripción de la vacante

Veralto is seeking a Service Admin based in Bilbao (Derio) to manage safety documentation, credits, re-invoicing, and service-center repairs while delivering excellent customer service. You will activate service contracts in the software and coordinate field service logistics.

Ideal candidates hold higher education in a technical field, have at least 6 months in a similar role, know health and safety documentation platforms, and are proficient with English and MS Office; Portuguese is a plus.

Formación

• Higher education or university degree, preferably in a technical field (Business Administration, Engineering, or similar).
• Minimum of 6 months' experience in a similar role.
• Knowledge of Occupational Health and Safety documentation management platforms.
• Good command of English; Portuguese language skills are a plus.
• Good knowledge of the Microsoft Office suite.
• Ability to adapt to a dynamic work environment.

Responsabilidades

• Supporting the supply of materials required for field service activities.
• Communicating with internal and external customers via phone and email.
• Collaborating and communicating within a European team.
• Activating service contracts in the software system.
• Managing repairs at our service center.
• Controlling credit notes and re-invoicing processes.
• Enabling maintenance visits by completing the necessary documentation and permits required for field service activities (CAE).
• Actively contributing to the improvement of systems and processes by providing suggestions and improvement ideas.
• Performing other job-related duties as assigned by the Service Manager.

Conocimientos

English proficiency

Adaptability

Portuguese language

Educación

Higher education or university degree (technical preferred)

Herramientas

Microsoft Office

PRL documentation platforms

Descripción del empleo

Veralto is seeking a Service Admin based in Bilbao (Derio) to manage safety documentation, credits, re-invoicing, and service-center repairs while delivering excellent customer service. You will activate service contracts in the software and coordinate field service logistics.

Ideal candidates hold higher education in a technical field, have at least 6 months in a similar role, know health and safety documentation platforms, and are proficient with English and MS Office; Portuguese is a plus.