Senior Sales Manager

Zannier Hotels; Tarragona; A distancia; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A luxury hotel group is seeking a Senior Sales Manager to drive sales initiatives and manage client relationships in the hotel industry. Responsibilities include executing sales strategies, handling VIP bookings, and developing new partnerships. Candidates must have a degree in hospitality or tourism, at least 2 years in a similar role, and be fluent in English. This is a full-time position with flexibility for travel.

Formación

• Minimum of 2 years experience in a similar sales role in luxury hotels.
• Good knowledge of hotel business and operations.
• Fluent in English (oral and writing).

Responsabilidades

• Execute all sales initiatives through daily contact with the travel trade.
• Handle direct VIP booking requests.
• Develop new and existing partnerships.

Conocimientos

Excellent communication and interpersonal skills

Excellent presentation and negotiation skills

Strategic planning

Time management

Self-drive and pro-activeness

Problem solving abilities

Educación

A degree in hospitality or tourism

Descripción del empleo

Overview

Employer: ZANNIER HOTELS SPAIN S.L.

B09912668

Location: Home office in or near Barcelona until further notice. No other location will be considered.

Job title: Senior Sales Manager

Frame of job role and requirements: Full-time position. Must travel with flexibility. Must possess a valid driver’s license.

Main Responsibilities

• Strategically and proactively execute all sales initiatives for all Zannier Hotels through daily contact with the travel trade (email, phone, online, sales calls, trade show attendance).
• Handle direct VIP booking requests.
• Handle group and buy-out enquiries, from proposal stage to handover to the operations. Targeting international MICE organizers, predominantly for Zannier Bãi San Hô, Bendor and Phum Baitang.
• Proactively target new or dormant FIT accounts in the Sales CRM and develop their business.
• Develop new and existing partnerships or markets as assigned.
• Conduct product presentations, trainings and webinars.
• Complaint handling (B2B or B2C).
• Constant sourcing of new potential business partners and sales opportunities.
• Obtain market intelligence relevant to the hotels.
• Assist the DOSM in preparations of presentations, SWOT analysis, market research, sales action plans, etc. for existing or new hotels.
• Distribute promotional material or tactical offers through mass mailings.
• Understand and regularly review key performance indicators of all Zannier Hotels (occupancy, ADR, etc.).
• Regular sales calls to selected markets as advised by the DOSM / ADOSM.
• Attend selected tradeshows with the objective of generating business and new leads.
• Manage all follow-ups of sales calls and trade shows; impeccably update the database.
• Maintain regular communication with GMs and property teams to ensure reservations, VIPs, high-profile inspections, weddings and events are managed by operational departments.
• Produce comprehensive rate comparisons and competitor surveys upon request.
• Contribute to the Head Office month-end report.
• Any other sales-related task as assigned by the DOSM / ADOSM / HQ.

Key Relationships

• Direct reporting: to the Director of Sales & Marketing of Zannier Hotels with dotted line to the Assistant Director of Sales & Marketing.
• Internally: local property Sales teams, E-Commerce & Revenue Manager, Sales Administrator, Head Office team, Social Media Manager, Group Executive Director and CEO.
• Hotels: General Managers, HODs and the reservations and accounting teams.
• Externally: Local and International Tour Operators, Travel Agencies, Destination Management Companies, Incentive Houses, Wedding Organisers, Corporate Companies and similar partners.
• Affiliations / Partners: Representation Offices, Consortia, Airlines, Tourism Boards.

Key Competencies

• Excellent communication and interpersonal skills.
• Excellent presentation and negotiation skills.
• Strategic planning.
• Sensible prioritizing.
• Organisational skills.
• Time management.
• Self-drive, pro-activeness and discipline.
• Ability to work independently.
• Creativity and innovative thinking.
• Resource management.
• Rational decision making.
• Problem solving abilities.

Experience

• A degree in hospitality or tourism.
• Minimum of 2 years experience in a similar sales role in luxury hotels.
• Good knowledge of hotel business and operations, and the luxury travel trade and its requirements.
• Fluent in English (oral and writing).